Installation guide

14-3
IPX Problems
Monitoring Active Dial-In and Login Attempt
You may want to monitor the port as the modem dial-in and login attempt is being made
by the PC client. Type MONITOR PORT n STATUS and verify that:
• Output signals DTR/RTS are present
• Input signals CTS, DSR, and RXD are present and status goes from "idle" to "local
mode" when the dial-in modem makes its connection and the PC user logs in. Status
goes to "Connected" and service goes to "PPP" when PPP is negotiated.
Verifying That PC Client User Knows Login Procedure
The PC client user must know what login method is used for the port. The port may be
configured to log in to the user interface or dedicated to PPP. Type SHOW PORT n to see
whether the port is dedicated to PPP. Substitute the number of the port for ‘n’.
If login is the user interface, a terminal emulation must be used with the PC client's remote
node access software. Refer to the Managing IPX section of the
Network Access Software
Management Guide
for general Novell client/server dial-in procedures.