Installation guide

1-1
Chapter 1
Software Installation Problems
Overview
Introduction
The following table lists the steps and page references to help you solve software
installation problems:
The section Successful Downline Load Messages shows examples of a downline load of
the software.
Problem Solution
See
Page
Access Server Software does not
Load Properly
1. Verify the Network Access Server Hardware 1-2
2. Verify the Image Name and Flash RAM 1-2
3. Verify the Load Host 1-3
Downline Load Request Failure 4. Ensure the Logical MO*$LOAD Is Defined Correctly
on the OpenVMS Host
1-9
5. Ensure the Access Server Software Image File Name Is
Defined Correctly
1-10
When you see MO*$LOAD, enter MOM$LOAD for the DECnet Phase IV
software and MOP$LOAD for the DECnet/OSI.
NOTE