Installation guide

Software Installation Problems

1-8

At DECnet/OSI load hosts:

Verify the Load Host Is Available and Service Is Enabled

On the load host, verify that the network is up, Ethernet connection is on, and service is

enabled on the service circuit. If the service is not enabled, the load host ignores the load

request.

At an OpenVMS load host, enter the following:

$ MCR NCP

NCP> SHOW ACTIVE CIRCUIT CHARACTERISTICS

Active Circuit Volatile Characteristics as of 29-NOV-2000 11:55:18

Circuit = MFA-0

State = on

Service = enabled

Designated router = x.xxx (TSTSIT)

Cost = 10

Maximum routers allowed = 33

Router priority = 64

Hello timer = 15

Type = FDDI

Adjacent node = x.xxx (TSTSIT)

Listen timer = 4

Verify State is on and Service is enabled.

If the display shows that the service is disabled, enter the following command to check if

there are any users or applications using the circuit:

Step Action

1 Enter a SHOW SYSTEM command to see if the Net$MOP process exists on the load

host. If NET$MOP is not running, enter the following commands from the SYSTEM

account:

$ @SYS$SYSTEM:STARTUP NETWORK MOP

$ @SYS$STARTUP:DSV$STARTUP

2 If the file is not found, make sure MOP$NAMED_LOAD points to MOP$LOAD and

that the definition of MOP$LOAD includes the SYS$SYSROOT:[DECSERVER]