Installation guide

iii
Contents
Preface
Overview........................................................................................................................xiii
Purpose....................................................................................................................xiii
Intended Audience................................................................................................xiii
Conventions Used in This Document........................................................................xiii
Conventions............................................................................................................xiii
Typographical Conventions.................................................................................xiv
Associated Documents.................................................................................................. xv
Additional Reading................................................................................................xv
Chapter 1 Software Installation Problems
Overview........................................................................................................................1-1
Introduction............................................................................................................1-1
Access Server Software Does Not Load Properly....................................................1-2
Verify the Network Access Server Hardware....................................................1-2
Verify the Image Name and Flash RAM.............................................................1-2
Verify the Load Host .............................................................................................1-3
Verify the Software Location and File Name.....................................................1-4
Ensure the Access Server Is Defined on the Load Host...................................1-6
Ensure the Access Server Is Entered in /etc/bootptab....................................1-7
Verify Using Correct Service Circuit...................................................................1-7
Verify the Load Host Is Available and Service Is Enabled...............................1-8
Downline Load Request Failure.................................................................................1-9
Introduction............................................................................................................1-9
Ensure the Logical MO*$LOAD Is Defined Correctly
on the OpenVMS Host...................................................................................1-9
Ensure the Access Server Software Image File Name
Is Defined Correctly.....................................................................................1-10
Successful Downline Load Messages........................................................................1-11
Messages................................................................................................................1-11
Chapter 2 LAT Service Connection Problems
Overview........................................................................................................................2-1
Introduction............................................................................................................2-1
Connection to Resources Using the LAT Protocol Fails..........................................2-2
Verify the LAT Service Configuration.................................................................2-2
Verify the LAT Service Node Software...............................................................2-2
Verify LAT Group Codes......................................................................................2-4