Installation guide

vii
Contents
Verify the Access Server and Security Configuration..............................................8-8
Procedure................................................................................................................8-8
Verify the User’s Authorization Data ........................................................................8-9
Procedure................................................................................................................8-9
Chapter 9 Telnet Remote Console, Connection and Port
Problems
Overview........................................................................................................................9-1
Introduction............................................................................................................9-1
Telnet Remote Console Connection Problems..........................................................9-2
Introduction............................................................................................................9-2
Verify Internet Address.........................................................................................9-2
Verify Telnet Listener Configuration ..................................................................9-2
Verify Access Server Memory Usage..................................................................9-2
Verify Remote Console Port Status .....................................................................9-3
Console Port Problems.................................................................................................9-4
Solution ...................................................................................................................9-4
Chapter 10 Terminal and Personal Computer Problems
Overview......................................................................................................................10-1
Introduction..........................................................................................................10-1
Port and Device Problems..................................................................................10-2
Problems with Interactive Devices...........................................................................10-3
Solution .................................................................................................................10-3
Device Does Not Respond or Nonsense Characters Appear........................10-3
Characters Not Displayed on the Device.........................................................10-4
Command Line Recall Not Working.................................................................10-6
Terminal Screen Scrolling When MONITOR Command Is Used.................10-7
Verifying a Port for Hardware Failure.....................................................................10-8
Procedure..............................................................................................................10-8
PC File Transfer Fails over a LAT Network ..........................................................10-10
Solution ...............................................................................................................10-10
PC File Transfer Fails over a SLIP Network...........................................................10-11
Solution ................................................................................................................10-11
PC File Transfer Fails over a Telnet Network .......................................................10-12
Solution ...............................................................................................................10-12
Chapter 11 Printer Configuration Problems
Overview.......................................................................................................................11-1
Introduction...........................................................................................................11-1
Verify the Physical Port Characteristics....................................................................11-2
Procedure...............................................................................................................11-2
Verify the Port Configuration.....................................................................................11-3
Procedure...............................................................................................................11-3