User`s guide

USER’S GUIDE
100 SFVRA Connection Manager
CONNECTION REPORTS
The SFVRA Connection Manager provides the ability to create and print reports about the
connection history and problem log. Connection history reports include a summary report and a
detailed report. The problem log report is a summary report. You can select a user, or all users and
a time frame for each report. Currently, you must have a default printer configured, even if you are
printing to a file, in order to use Reports. Refer to your operating system’s documentation on how
to install a printer.
The Summary User Report provides minimal information intended for scanning a large number of
calls. The information includes the month and year, the user name, the number of connections, the
duration of the connections, and the number of calls.
Month
The month and year the connection was established.
User Name
The remote user to which the Remote Access Switch was connected.
Connects
The total number of connections the user made in that month.
Duration
The total time of all the connections the user made that month.
Calls
The total number of calls that made up all the connections the user made that month.