User`s guide

Introduction
1-6 Getting Help
Accessing On-line Documentation
The complete suite of documents available for NetSight Element Manager can be
accessed via a menu option available from the primary window menu bar:
Help—>Online Documents. If you chose to install the documentation when you
installed NetSight Element Manager, selecting this option will launch Adobe’s
Acrobat Reader and a menu file which provides links to all other available
documents.
Getting Help from the Global Technical Assistance Center
If you need technical support related to NetSight Element Manager, contact the
Global Technical Assistance Center via one of the following methods:
By phone: [phone]
24 hours a day, 365 days a year
By fax: [phone]
By mail: Enterasys Networks
Technical Support
35 Industrial Way
Rochester, NH 03867
By e-mail: [e-mail]
FTP: ftp.ctron.com (134.141.197.25)
Login anonymous
Password your e-mail address
By BBS: [phone]
Modem Setting 8N1: 8 data bits, 1 stop bit, No parity
NOTE
All of the online help windows use the standard Microsoft Windows help facility. If you
are unfamiliar with this feature of Windows, you can select Help from the Windows
Start menu, or Help —> How to Use Help from the primary NetSight Element
Manager window.
TIP
If you have not yet installed the documentation, the Online Documents option will not
be accessible from the menu file; in order to activate this option, you must run the
setup.exe again to install the documentation component. See your Installation Guide
for details.