User`s guide

9031666 E9 Accessing SpectroRx from the Web
8-5
SpectroRx Web Functionality
Finding Similar Cases
In the similar-case display, click on a case number to open it. The cases are
listed according to similarity with the information you selected in the data-
entry form. Points next to the case number indicate the degree of similarity.
Figure 8-3. Example Similar-Case Display
To view a case, click on the case number. Figure 8-4 shows an example case, as
displayed on the Web, presumming a user clicked on Case 463.
Figure 8-4. Example Case Display
Netscape: SpectroRx
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Bookmarks Location:
http://soda/cgi/usr/data/Spectrum/5.0/CBR/cbr.cgi?instruction=view_all_cas
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5 Cases similar to Case 3
Case 463 - 1 Point
DCE or NUMATTACHMENT CONTACT LOST
Check the Device View to ensure the DCE/NVM attachment is on a backplane
Case 135 - 1 Point
CONTACT LOST
Please refer to the documentation provided with the SPMA Gateway agent for
Case 116 - 1 Point
Contact lost to Location Device
Verify that the location service is running.
Case 108 - 1 Point
WIDE-AREA LINK CONTACT LOST
Check the status of the Wide-Area Segment ÒcollectedÓ by this model and
Case 106 - 1 Point
AGENTS CONTACT lOST
Check that the agent is running. If not, restart it.