User`s guide

9031666 E9 What is SpectroRx?
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About SpectroRx
The Case
The Case
A completed case is a problem with one or more possible solutions.
The SpectroRx case looks and functions much like any form that you would fill
out — a college or job application form, for example. Like an application form,
it contains blank spaces (or slots) for information. When completed, it
presents a set of data that is unique to a specific alarm situation.
The SpectroRx window, illustrated in Figure 1-3, represents a single case.
When you fill out information in this window, you are creating a case.
Figure 1-3. A Sample Case
Close
Alarm Code: Prob10701
File Edit Actions
SpectroRx
Alarm Data
Probable Cause: CONTACT LOST
Case Number
4
Case Data
Problem Summary: server unreachable
Problem Detail: Server ÒbottleÓ is not working. Clients are not able to access
Parameters: landscape=West Coast
Solution Summary: Agent is down
Solution Detail: The snmp daemon on bottle needs to be started, and donÕt forg
Runable Solution: /usr/scripts/restart snmpd $landscape $server
Results: success
Notes: Root permission is required to start up the snmp daemon