User`s guide

9031666 E9 Developing the Case Library
3-5
Generating a Seed Case Library Manually
Generating a Seed Case Library Manually
The intelligence of SpectroRx resides in the case library. Therefore, the first
task that you should undertake is to create this library. There are three ways
to approach this task:
• Create a “starter” seed library before you put SpectroRx into operation.
Integrators and service providers who develop case libraries for customers
will probably use this method.
• Build the case library over time as network problems occur.
Some may choose to let the case base evolve over time.
• Combine the preceding two methods. Begin with a starter seed library and
develop it further as problems and solutions arise.
Regardless of the method you use to create the case library, work toward these
goals:
• Create a case for every significant network alarm that occurs.
The more cases you save to the database, the more knowledgeable
SpectroRx becomes.
• Develop a consistent vocabulary for describing alarms.
SpectroRx compares cases in the case library to the outstanding alarm.
Consistent and limited terminology will yield the best results.
• If possible, design programs to resolve alarm conditions.
Administrators can automate the alarm resolution process by running
scripts or programs directly from SpectroRx. If you develop good scripts,
they can be used to resolve subsequent alarms.