User`s guide

9031666 E9 Developing the Case Library
3-7
Preparing a Strategy
Preparing a Strategy
Before you begin to create a case library, you should spend some time
developing your alarm resolution strategies and mapping out the vocabulary
you will use to define SpectroRx parameters. Although this is important for all
SpectroRx users, it is especially so for developers who create a library all at
once.
SpectroRx searches each case for entries that are similar to the outstanding
case. To maximize the intelligence of SpectroRx, you need to maintain a
consistent vocabulary and syntax. Furthermore, you should define these
approaches ahead of time.
Begin this way:
1. Organize your approach. Answer these questions:
a. What types of alarms are standard for your particular network?
b. What are the solutions for these alarms?
c. How can you categorize the solutions? If necessary, edit the prob_list
and sol_list file in the CBR directory to customize the list of entries in
the Problem Summary and Solution Summary dialog boxes. See
Appendix B, Customizing the Environment, for instructions.
d. Do you want to create “automated” solutions for certain alarm
conditions?
2. Establish the keywords that you will use to describe alarm conditions.
Remember that SpectroRx searches the four parameters listed below,
three of which are determined by the user. You need to establish
consistent terminology for the last two fields.
• Alarm Code (Provided by SPECTRUM)
• Problem Summary
• Problem Detail
• Parameters
3. Use the three worksheets provided at the end of the chapter to map out
the cases for the case library. The worksheets show you how to create a set
of skeleton cases that you can flesh out at any time. See the section
SpectroRx Worksheets.
4. Design the scripts or programs that you will use for runable solutions.
5. Create the cases for the case library as described in Filling Out a Case.