Specifications

SPECTRUM Web Operator
Known Installation Anomalies in Web Operator Foundation and Suite 2.6
SPECTRUM Software Release Notes Page 120
1 Close every program you can stop on your desktop.
2 Stop every NT service you can stop -
Start->Settings->Control Panel->Services
then select every service and click on stop.
3 Start the NT Task Manager and from the Processes tab, select
EXPLORER.EXE (i.e., Windows NT Explorer), click End Process. This
kills the desktop explorer, but leaves the NT Task Manager running.
4 From the Applications tab, click New Task.
5 Enter CMD in the field. This runs the Command Prompt window.
6 Close the Task Manager Window.
7 In the Command Prompt Window, cd to %WINDIR%\system32 and
rename the msvcrt.dll to msvcrt.dll.old.
8 Still in the Command Prompt Window,
copy <install directory>\WebApps\Install-Tools\MSVCRT.DLL
to
%WINDIR%\system32,
where <install directory> is the directory in which you attempted
to install SPECTRUM Web Operator.
9 Reboot your machine and start the SPECTRUM Web Operator
Installation again.
Problem 3: When you click Next on the “Web Administrator User” wizard
screen, you commit the specified user to be the administrator. You will not
be able to update this user if you return to the Web Administrator User
wizard screen, by using the Previous button, and enter a different user
name.
Problem 4: Before choosing to populate the SPECTRUM Web Operator
with all SPECTRUM users ensure the following three conditions are in
place:
1 All SpectroSERVERs are running.