User`s guide

or
!cproot/misc/itsv -sasroot sasroot
b. To start SAS and then start IT Service Vision, issue these commands:
i. Invoke SAS by issuing this command at your shell prompt
sas -dms &
(or the appropriate site command if your site customized the command for starting SAS)
ii. From within SAS, do one of the following
Follow this path
Globals -> Options -> Command -> type CPE -> OK
Or, in the body of the PROGRAM EDITOR window, type
%cpstart();
and then follow this path
Locals -> Submit
iii. After IT Service Vision server interface displays the IT Service Vision splash screen. Select OK to
Continue. Now, IT Service Vision displays the IT Service Vision main window.
You can start IT Service Vision in one step or in two steps. Use whichever method works best for you.
a. To start IT Service Vision directly, issue this command from from Start->Run... (or from a DOS window):
The command is:
itsv
where
itsv
refers to the file ITSV.BAT in your IT Service Vision
misc
directory. This file must be edited to
point to the location of SAS on your system.
b. To start SAS and then start IT Service Vision, issue these commands:
i. Invoke SAS using the appropriate command for your system (see the installation documentation for the
SAS System or contact your SAS system administrator).
ii. From within SAS, do one of the following
Follow this path
Globals -> Options -> Command -> type CPE -> OK