User`s guide

Or, in the body of the PROGRAM EDITOR window, type
%cpstart();
and then follow this path
Locals -> Submit
iii. After IT Service Vision server interface displays the IT Service Vision splash screen. Select OK to
Continue. Now, IT Service Vision displays the IT Service Vision main window.
If you installed ITSV2 in a temporary directory (that is, not in the same directory that the SAS System is in), you need to
specify the location of IT Service Vision when you start it. To do this, enter the
cpe
command from the SAS command
line, specifying the temporary IT Service Vision directory for the ROOT location:
cpe root=’ temporary-directory ’ pdb=’ temporary-directory /pdb-pbx’
You can enter the cpe command in the SAS toolbox command area or after the Command===> prompt (obtained by
clicking on Globals > Options > Command Line).
You can also start IT Service Vision from within SAS by submitting this statement from the PROGRAM EDITOR
window:
%CPSTART( root=’
temporary-directory /’,
pdb=’
temporary-directory /pdb-pbx’ );
To start IT Service Vision from your Windows desktop, click on Start > Programs > IT Service Vision > Start IT
Service Vision. If you get the message:
Out of environment space
when you start IT Service Vision from your Windows desktop, you need to increase the amount of space allocated by
DOS for environment variables for this process. From an Explorer window, locate the file sasmisc\itsv.bat in the
directory in which you installed IT Service Vision. Click the right mouse button on the file and select Properties >
Program. Click to check the box next to "Close on exit". Select the Memory tab and click on the down arrow next to
"Initial environment". Select a large number (for example, 4096). Click on OK to apply the changes and follow the path
described above.
2. Obtain write access to SITELIB.
From the IT Service Vision main window, select
Administration -> Site Options -> General -> select the down arrow on the Sitelib Access field ->
WRITE -> OK
Note:
Both the CPE command and the %cpstart macro invoke IT Service Vision.
If, in other tasks, you want to invoke IT Service Vision with parameters, create a file containing the %CPSTART macro
with the desired parameters and start SAS by pointing to the file as follows (see the SAS System documentation for more
information on using the -autoexec option):
sas -autoexec mypgm.sas
or start SAS and type statements in the body of the PROGRAM EDITOR window. Examples of these statements are:
This statement invokes the IT Service Vision server with a pdb named pdb-test as the active PDB, read access to