User`s guide

Use LAYOUT SINGLE instead of LAYOUT multiple.
LAYOUT MULTIPLE data typically contains many placeholder records (ones with zero or negative
counts) that are difficult to detect and remove from your PDB and which serve no purpose for long term
analysis.
Do not request CONFIGURATION data
CONFIGURATION data is not supported by IT Service Vision.
When using CSPROCES to read MeasureWare data, you may get the message "Variable XXXXXXX is uninitialized" in your
initial run with a table. This is an indication that you have a variable that has KEPT=YES in its IT Service Vision dictionary
definition, but you have not requested it by means of your MeasureWare report file. The IT Service Vision tables defined for
MeasureWare data include metrics for all operating systems supported by MeasureWare and so may include metrics that you are
not interested in. Some MeasureWare metrics defined to IT Service Vision have status KEPT=NO. These metrics are typically
duplicate information (for example, GBL_DISK_PHYS_IO has KEPT=NO because GBL_DISK_PHYS_IO_RATE is
KEPT=YES and is the same information but in the form of a rate). You should review and update your IT Service Vision
dictionary table definitions: mark the variables you are not requesting by means of the report file to have KEPT=NO; and to
mark as KEPT=YES those metrics that you want to retain.
For additional information on collecting and analyzing MeasureWare data with IT Service Vision, see the IT Service Vision
Showroom.
In file !SASROOT\misc\cpe\cspcsext there is also an example of a script that uses the MeasureWare extract command to export
data for reading into an IT Service Vision PDB.
a. Check that the necessary services are running on the SNMP management host.
To collect raw data for IT Service Vision from the SNMP management software (in the task after this one), you will use
the snmpCollect service. The snmpCollect service will use the ovwdb
, trapd, and ovtopmd services.
i. Check that these four services are running.
To check the NNM services status issue the following command from a DOS command window:
ovstatus
For each service you will see lines like these. (This is sample output for snmpCollect.)
object manager name snmpCollect
behavior OVs_WELL_BEHAVED
state RUNNING
PID 28641
last message Initialization complete.
exit status -