User`s guide

Select or de-select statistics to correspond to your choices. (Only the selected statistics will be calculated.) Then
select OK.
When you finish editing the statistics for the variables whose Kept status is Yes, return to the table definition by
selecting OK.
g. Modify the BY and Class variables lists, ID variables lists, and index variables lists, if you require values
different from the default settings.
The BY variables list specifies the sort order and grouping of data at the detail level. Each Class variables list
specifies the sort order and grouping of the data used to calculate the statistics at a reduction level (day, week,
month, or year).
Each ID variables list specifies the non-changing (or slowly changing) variables whose values you want to have
available at one or more reduction levels.
Each index variables list specifies the variables whose values you want to index, in order to speed up report
generation when you run a report definition that uses one or more of those variables.
Select the Structure Variables tab on the Table Properties window.
i. To change the BY and/or Class variables lists, select BY/Class.
Now select the level button for a level whose list you want to change. (Select Detail for the BY list; select
one of the reduction levels for that level’s CLASS list.) IT Service Vision displays a window that has two
lists. The upper list is the current BY or CLASS variables, in the numbered order. The lower list is the
remaining variables in the table.
To remove a variable from the upper list, select the variable and click on the down arrow. The variable
will be moved to the lower list. To add a variable to the upper list, select the variable and click on the up
arrow. The variable will be moved to the upper window.
When the numbered list contains the correct variables in the correct order, select
OK
to return to the
Table Properties window.
ii. To change one or more ID variables lists, select ID.
Now select the level button for a level whose list you want to change. IT Service Vision displays a
window that has two lists. The upper list is the current ID variables. (Order has no meaning for ID
variables.) The lower list is the remaining variables in the table.
To remove a variable from the upper list, select the variable and click on the down arrow. The variable
will be moved to the lower list. To add a variable to the upper list, select the variable and click on the up
arrow. The variable will be moved to the upper window.
When the lists contain the correct variables, select
OK
to return to the Table Properties window.
iii. To change one or more Index variables lists, select Index.
Now select the level button for a level whose list you want to change. IT Service Vision displays a
window that has two lists. The upper list is the current Index variables. (Order has no meaning for Index
variables.) The lower list is the remaining variables in the table.
To remove a variable from the upper list, select the variable and click on the down arrow. The variable
will be moved to the lower list. To add a variable to the upper list, select the variable and click on the up
arrow. The variable will be moved to the upper window.
When the lists contain the correct variables, select OK to return to the Table Properties window.
h. Save your customizations of the tables and variables.