User`s guide

Section 2, Task 5: Prepare for Client Use of PDB(s)
This tasks readies the IT Service Vision server for use with the IT Service Vision client. You can skip this task if your site does
not plan to use the IT Service Vision client.
Note: The IT Service Vision client can use remote access to run "directly" on the data in the PDB(s). Or the IT Service Vision
client can run on a downloadable subset of data from the PDB(s). You can prepare for either or both of these options.
Similarly, the use of these two options on the client host is independent. The client GUI (except for DeskTop Reporter) runs
against the data in the PDB(s). The DeskTop Reporter component of the client GUI runs against a downloaded subset of data
from the PDB(s).
Note: The DeskTop Reporter is a SAS/EIS application that runs against IT Service Vision data.
Prerequisites
1. None.
Actions
1. For remote access to data on one or more PDBs from client hosts, make an e-mailable file of remote profile
information.
a.
People who want to access a PDB on the IT Service Vision server host from a remote IT Service Vision client
host will need information from you to fill out a remote profile. You may want to put the following required
information in a file so that it is easy to respond to their requests:
i. the name of the server host
ii.
the name of the operating system on the server host
The valid values are: MVS or UNIX or Windows and OS/2.
iii. the type of server
The valid values are CONNECT and SHARE. Use CONNECT unless you have set up a SHARE server.
iv. the communications method
This will be TCP in most sites.
v.
the location of IT Service Vision software on the remote server
The location of IT Service Vision software on the remote server is not required, but is highly
recommended.
vi. the remote login profile to use
The default login script will suffice in most cases.
vii. All other items are optional.