Specifications

Appendix A: Troubleshooting
108 SSR 8000/8600 Getting Started Guide
The Control Module is not active. Check the power cable and the circuit to
which the power supply is connected.
If the power supply is working, make sure
the Control Module is inserted all the way
into its slot in the chassis and the captive
screws are screwed in. The Control Module
must be in the CM or CM/1 slot and not in
a line card slot.
On the SSR 8600, no routing or
switching is taking place.
Make sure the switching fabric module is
installed in the chassis. See “Installing the
Switching Fabric Module (SSR 8600 only)”
on page 65 for instructions.
No line cards are active. Check the power cable and the circuit to
which the power supply is connected.
A specific line card is inactive. Make sure the line card is inserted all the
way into the chassis and the captive screws
are screwed in.
The chassis LEDs indicate activity but
you cannot tell what the SSR is doing.
Make sure you have properly connected the
primary Control Module to a management
console and the console is powered on.
An older software version continues to
boot instead of the newer version on a
PCMCIA card or TFTP server.
Use the procedure in “Loading the System
Image Software” on page 96 to configure
the SSR to boot using newer software.
You are unable to access the
configuration commands in the CLI.
Enter the enable command to access the
Enable mode, then enter the configure
command to access the Configuration
mode.
Configuration changes do not seem to
be taking effect.
Use the procedure in “Activating the
Configuration Commands in the
Scratchpad” on page 99 to activate the
changes.
Configuration changes are not
reinstated after a reboot.
Use the procedure in “Saving the Active
Configuration to the Startup Configuration
File” on page 99 to save the configuration
changes to the Startup configuration file.
If You Experience This Difficulty... Try this Remedy...