Specifications

8-10
Troubleshooting
Samsung Electronics
Service Manual
Symptoms :
Printing begins at wrong position on the paper.
Check and Cause Solution
Wrong sensor timing caused by defective feed sensor
actuator.
Replace the defective actuator
8.3.2 JAM 0
Symptoms
1. Paper has not exited from the cassette.
2. "Jam-0" occurs even though the paper feeds into the printer.
8.3.1 Top Margin Error.
8.3 Paper Feeding Problems and Troubleshooting
Pick-up
Roller
Feed Sensor
Paper Empty Sensor
Check and Cause Solution
1. Check the Feed Solenoid or Pick-
Up using EDS Mode.
2. Check that the Separator Pad has
not become loose.
3. Check if the surface of the Pick-Up
Roller is clean.
4. Check the Feed Sensor is not
sticking by using the EDC Mode
(When “JAM-0” occurs even
though the paper feeds into the
printer.)
1. Replace the Solenoid.
2. Replace the Separator - Pad
(inside the Cassette).
3. Clean the surface of the Pick-Up
Roller with IPA or water.
4. Replace the main PBA or Sensor.