Specifications

8-12
Troubleshooting
Samsung Electronics
Service Manual
8.3.5 JAM Duplex
Symptoms
Indicated "Jam in Duplex Area" on the LCD indicator.
Exit Sensor
Feed Sensor
Check and Cause Solution
1. Paper in the duplex path fails to
operate the Feed Sensor.
2. Paper in the duplex path fails to
reach the Feed Sensor because of
jamming in the Duplex Path.
1. Replace the Feed Sensor or Exit
Sensor.
2. Check that there are no foreign
objects or fragments of paper in the
Duplex Path. If necessary replace
the Duplex Unit.
8.3.6 Multi-Feeding
Symptoms
Multiple sheets of paper are picked up and fed simultaneously.
Check and Cause Solution
1. Check the On/Off operation of the pick-up Solenoid
using the EDC Mode.
2. Check the Friction Pad surface for dirt or other conta-
mination.
3. Check that the paper is not creased, folded or
curved.
4. Check that the Paper Guide in the cassette is properly
adjusted and that paper is poperly loaded.
5. Influence of Static Electricity.
1. Replace the Solenoid, harness or Main PBA.
2. Clean the Pad-Friction using a lint free cloth and
water or IPA.
3. Use fresh paper.
4. Adjust the Paper Guide and load paper under the
Finger.
5. Fan paper before loading to reduce the effects of static
electricity.