Owner's Manual
MAINTAINING YOUR HEATER
Rev 06/22/18 #706955
8
Symptom Problem Solution
TROUBLESHOOTING
Clean heater at least every 24 months or as required.
1. It is important that you verify power has been
turned o and the element is cool.
2. Wipe cover with damp cloth and dry.
3. Use the hose on your vacuum to clean the
heater. Do not touch the element.
4. Turn power back on at the main disconnect
panel.
More frequently asked questions on our website here: cadetheat.com/support/FAQ
Any service other than cleaning should be performed by an authorized
service representative.
©2018 Cadet Printed in USA
If you are uncomfortable working with electricity, running electrical supply
wire or installing a circuit breaker, please consult a licensed electrician.
Heater
doesn’t get
hot.
1. Circuit breaker is 120
volts and heater is 240 volts.
2. Multiple baseboards wired
in series.
1. Double check the voltage of the heater to make sure it
matches the voltage of the circuit. Replace heater with a model
that is 120 volts.
2. Wire baseboards in parallel (see MULTIPLE HEATERS WITH
ONE THERMOSTAT on page 5).
Heater
doesn’t
work at all.
1. Circuit breaker is faulty.
2. Supply connections are
loose.
1. Call a licensed electrician.
2. Turn o power at main disconnect panel. Inspect and/or
tighten all the wire connectors inside the heater and at any con-
nection points inside junction boxes or at the wall thermostat.
Heater is
making
noise.
1. Heater makes creaking or
popping noises.
2. Humming noise.
1. The heating element expands slightly when turned on. This
is normal.
2. Baseboard cabinet may need slight adjustment. Call Cadet
technical support team at 855.CADET.US (855.223.3887) or
360.693.2505.
Heater
smells after
installation
or not being
used.
1. Odor from element
manufacturing process.
2. Supply connections are
loose.
3. Dust or lint inside the
heater.
1. On initial start-up, the heater may cause an odor due to the
manufacturing process. It typically goes away within several
hours.
2. Turn o power at main disconnect panel. Inspect and/or tight-
en all the wire connectors inside the heater and at any connec-
tion points inside wiring compartments or at the wall thermostat.
3. Clean heater (see “MAINTAINING YOUR HEATER” above for
instructions).
Heats
briey then
stops.
1. Overvoltage safety shuto
has tripped on initial startup
or rst use (120 volt models
only).
2. High-temperature safety
shuto has tripped.
1. Heater is 120 volts and connected to 240 volts. Replace
heater with a model that is 240 volts. Call Cadet at 855.CADET.
US (855.223.3887) or 360.693.2505 for assistance.
2. Remove all obstructions. Do not block heater. Maintain 12
inches (30.5 cm) above and front. Keep heater free of lint and
dust.
Heater
doesn’t turn
o.
1. Thermostat is defective.
2. No thermostat hooked up
to control heater.
3. Incorrect heater wattage
for room size.
1. Replace thermostat.
2. A thermostat is required for all heaters. Purchase a built-in or
wall thermostat for your heater.
3. Install higher wattage model or additional heaters if circuit
allows.
Breaker
trips imme-
diately after
installing
heater.
1. A short circuit exists in
the electrical supply wires or
heater wiring.
2. Circuit is overloaded.
3. Circuit breaker is faulty.
1. An incorrect connection in the heater or electrical supply wires
may cause sparking or arcing. Inspect all heater and electrical
supply wiring insulation for damage or call an electrician.
2. Use a lower wattage heater, or reduce the number of heaters
on the circuit.
3. Call a licensed electrician.
Liquid found
in or around
heater.
1. Heat transfer uid drip-
ping from element.
1. Discontinue use. Replace the element or the heater
(elements are not repairable).