Installation Guide
MAINTAINING YOUR HEATER
Rev 12/15 #720001
6
Symptom Problem Solution
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling
this product at the end of its useful life. Contact your local recycling support center for further recycling
instructions.
WARRANTY
For more effective and safer operation and to
prolong the life of the heater, read the Owner’s
Guide and follow the instructions. Failure to prop-
erly maintain the heater will void any warranty and
may cause the heater to function improperly.
LIMITED LIFETIME WARRANTY: Cadet will re-
pair or replace any Cadet Electric Baseboard (F)
heater found to be defective at any time.
These warranties do not apply:
1. Damage occurs to the product through improp-
er installation or incorrect supply voltage;
2. Damage occurs to the product through improp-
er maintenance, misuse, abuse, accident, or al-
teration;
3. The use of unauthorized accessories or unau-
thorized components constitutes an alteration and
voids all warranties. Refer to Cadet website or call
customer service at 855.CADET.US for list of au-
thorized accessories and components.
4. CADET’S WARRANTY IS LIMITED TO RE-
PAIR OR REPLACEMENT.
5. IN THE EVENT CADET ELECTS TO REPLACE
ANY PART OF YOUR CADET PRODUCT, THE
REPLACEMENT PARTS ARE SUBJECT TO THE
SAME WARRANTIES AS THE PRODUCT. THE
INSTALLATION OF REPLACEMENT PARTS
DOES NOT MODIFY OR EXTEND THE UN-
DERLYING WARRANTIES. REPLACEMENT OR
REPAIR OF ANY CADET PRODUCT OR PART
DOES NOT CREATE ANY NEW WARRANTIES.
If you believe your Cadet product is defective,
please contact Cadet during the warranty period,
for instructions on how to have the repair or
replacement processed.
Parts and Service
Visit cadetheat.com/parts-service for information
on where to obtain parts and service.
*
CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK
MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL.
Snapping noise 1. Unit may have a loose
end plate.
2. Heater may not be
mounted properly.
1. Loosen end plate screws ¼ turn after allowing heater to warm, move
end plate back and forth, then tighten.
2. Loosen heater from wall by turning mounting screws ¼ turn.
Heater not
working
1. Heater does not have
proper voltage to function
correctly.
*
2. Loose wire connections.
3. Incorrect circuit breaker.
*
4. Defective limit.
1. Check voltage at the heater between supply wires and make sure it
matches required heater voltage.
2. Tighten any loose wire connections.
3. Circuit breaker positioned incorrectly - relocate breaker.
4. Replace limit.
Heater will not
shut off
1. Heat loss from room is
greater than heater capacity.
2. Defective thermostat.
3. Thermostat wired
incorrectly to heater.
4. Temperature in room lower
than thermostat’s lowest
setting.
1. Close doors and windows. Provide additional insulation, install
a higher-wattage heater or multiple heaters, if necessary.
2. Adjust thermostat to its lowest setting. If heater continues to run (allow
two minutes for the thermostat to respond), replace thermostat.
3. Refer to thermostat documentation and correct wiring.
4. Change thermostat to double pole model with positive off (single pole
thermostats have a minimum temperature setting with no “off” posi-
tion).
Room does not
heat quickly
1. Unit wired incorrectly.
*
1. Check voltage at the heater between supply wires and make sure it
matches required heater voltage.
TROUBLESHOOTING CHART
Clean heater at least every 24 months or as required.
1. It is important that you verify power has been
turned off and the element is cool.
2. Remove cover.
3. Wash cover with hot soapy water and dry.
4. Use a hair dryer, or vacuum on blow cycle, to
blow debris through the element (do not touch
element).
5. Vacuum area without touching the element.
6. Replace cover.
7. Turn power back on at the main disconnect
panel.
More frequently asked questions on our website here: cadetheat.com/support/FAQ
Any other service not detailed in this Owner’s Guide should be performed by
an authorized service representative.
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