Installation Guide

Symptom Problem Solution
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling
this product at the end of its useful life. Contact your local recycling support center for further recycling
instructions.
Heater is
making noise.
1. Heater makes creaking,
popping or humming noises.
1. Baseboard heater cabinet may need slight adjustment. Call Cadet
technical support team toll free at 855.223.3887 or 360.693.2505 outside
the USA.
Heater doesn’t
work at all.
1. Circuit breaker is faulty.
2. Supply connections are
loose.
1. Call a licensed electrician.
2. Turn o power at main disconnect panel. Inspect and/or tighten all the
wire connectors inside the heater at connection points inside junction
boxes or at the wall thermostat.
Heater doesn’t
turn o.
1. Thermostat is defective.
2. No thermostat hooked up to
control heater.
3. Incorrect heater wattage for
room size.
1. Replace thermostat.
2. A thermostat is required for all heaters. Purchase a built-in or wall
thermostat for your heater.
3. Install a higher wattage model or additional heaters if circuit allows.
Heater doesn’t
get hot.
1. Circuit breaker is 120 volts
and heater is 240 volts.
2. Multiple baseboard heaters
wired in series.
1. Double check voltage of the heater to make sure it matches voltage of
the circuit. Replace heater with a model that is 120 volts.
2. Wire baseboard heaters in parallel (see MULTIPLE BASEBOARD
HEATERS WITH ONE THERMOSTAT on Page 6).
TROUBLESHOOTING
More frequently asked questions on our website here: cadetheat.com/support/FAQ
How to operate your heater
The room temperature is controlled by a thermostat located either on the wall, or on the heater.
Once installation is complete and power has been restored, follow the steps below for your
thermostat.
If you have a mechanical wall or built-in thermostat:
1. Turn the thermostat knob all the way to the right.
2. When the room reaches a comfortable temperature, turn the knob to the left, just until it clicks
and the heater turns o. The heater will automatically keep the room at this setting.
3. To reduce the room temperature, turn the knob to the left. To increase the room
temperature, turn the knob to the right.
If you have an electronic thermostat, follow the instructions in the programming and operating guide
included with your thermostat.
OPERATING INSTRUCTIONS
1. Make sure all wires are properly
connected and installation is
complete before you turn on the
heater.
2. Do not tamper with the high-
temperature safety shuto.
High-temperature safety shuto
All baseboard heaters come with a built-in high-temperature safety shuto that stops electricity ow-
ing to the heater if it gets too hot inside. This automatically resets after cooling.
7
Complete installation
After installation, turn your heater to the highest setting and let it run for 30 minutes. Some smoking
may occur as the element initially burns o residue from manufacturing.
If your heater shows signs of overheating, such as glowing red or repeatedly getting unusually hot
and shutting o, immediately turn o the circuit breaker and review the “KNOW YOUR VOLTAGE”
section or call us.