User manual

More about SmartNode Cadi.Sense User Manual
T-S1-800.900-I10-A01 14
Frequently Asked Questions (FAQ)
About ThermoSensor
1. Why do we place the ThermoSensor on the left or right side of the lower abdomen and not
elsewhere?
It is well known that the temperature of blood in a major artery closely reflects body
temperature, so measuring temperature from an area close to a major artery will give
readings that are more accurate than those measured from an area far from a major
artery. We recommend measuring temperature from the middle of the left or right
lower abdomen because that area is near a major artery called the external iliac
artery.
2. How do I know whether ThermoSensor is working?
Remove ThermoSensor from casing, the LED light will blink about every 5 seconds. If it is
not blinking, it is likely to have run out of battery or faulty. In that case, contact
Technical Support to get a replacement.
3. The ThermoSensor is correctly contacted but the temperature seems to be lower than
expected. Why?
o Whenever a ThermoSensor is contacted to the skin, it will take 15 to 25 minutes to
give an accurate temperature reading.
o If the ThermoSensor is not held closely against the skin, the temperature reading will
generally be lower than normal. Do ensure that the sensor is properly contacted
with the application area.
o If the ThermoSensor is placed in the incorrect application area, the temperature
reading will generally be lower than normal.
o The ThermoSensor may give lower readings for obese people because the thicker
layer of tissue between the iliac artery (see FAQ #1) and the skin surface may affect
the transmission of heat from the artery to the skin surface. If you suspect this is
happening, we recommend that you check your child’s temperature with an ear
thermometer, note the difference between the ear reading and the ThermoSensor
reading, and then lower the ThermoSensor fever threshold of 37.8°C by this
difference.
o If the above instructions do not answer your concerns, please contact Technical
Support for assistance.
4. Can I wear the ThermoSensor while taking a bath?
Yes, you can wear the ThermoSensor while taking a bath because the sensor is
waterproof. However, as the Stick-On will be wet after a bath, it is recommended that
the ThermoSensor is re-applied after the bath with a new Stick-On.
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