Warranty

STEP THREE: Both General Motors and your GM

dealer are committed to making sure you are completely

satisﬁed with your new vehicle. However, if you

continue to remain unsatisﬁed after following the

procedure outlined in Steps One and Two, you should

ﬁle with the GM/BBB Auto Line Program to enforce

any additional rights you may have.

The BBB Auto Line Program is an out of court program

administered by the Council of Better Business

Bureaus to settle automotive disputes regarding vehicle

repairs or the interpretation of the New Vehicle

Limited Warranty. Although you are required to resort to

this informal dispute resolution program prior to ﬁling

any court action, use of the program is free of charge

and your case will generally be heard within 40 days.

If you do not agree with the decision given in your case,

you may reject it and proceed with any other venue

for relief available to you.

You may contact the BBB using the toll-free telephone

number or write them at the following address:

BBB Auto Line

Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard

Suite 800

Arlington, VA 22203-1804

Telephone Number: 1-800-955-5100

This program is available in all 50 states and the

District of Columbia. Eligibility is limited by vehicle age,

mileage, and other factors. General Motors reserves

the right to change eligibility limitations and/or to

discontinue its participation in this program.