Warranty

Paint, Trim, and Appearance Items
Defects in paint, trim, upholstery, or other
appearance items are normally corrected during
new vehicle preparation. If you find any paint
or appearance concerns, advise your dealer as
soon as possible. Your owner manual has
instructions regarding the care of these items.
Vehicle Operation and Care
Considering the investment you have made in
your Cadillac, we know you will want to operate
and maintain it properly. We urge you to follow the
maintenance instructions in your owner manual.
If you have questions on how to keep your vehicle
in good working condition, see your Cadillac
dealer, the place many customers choose to have
their maintenance work done. You can rely on
your Cadillac dealer to use the proper parts and
repair practices.
Maintenance and Warranty Service
Records
Retain receipts covering performance of regular
maintenance. Receipts can be very important
if a question arises as to whether a malfunction is
caused by lack of maintenance or a defect in
material or workmanship.
A “Maintenance Record” is provided in the
maintenance schedule section of the owner
manual for recording services performed.
The servicing dealer can provide a copy of any
warranty repairs for your records.
Chemical Paint Spotting
Some weather and atmospheric conditions can
create a chemical fallout. Airborne pollutants can
fall upon and adhere to painted surfaces on your
vehicle. This damage can take two forms: blotchy,
ring-shape discolorations, and/or small irregular
dark spots etched into the paint surfaces.
Although no defect in the factory applied paint
causes this, Cadillac will repair, at no charge to the
owner, the painted surfaces of new vehicles
damaged by this fallout condition within 12 months
or 12,000 miles of purchase, whichever comes first.
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