Warranty

State Warranty Enforcement Laws
Laws in many states permit owners to obtain a
replacement vehicle or a refund of the purchase
price under certain circumstances. The provisions
of these laws vary from state to state. To the
extent allowed by state law, GM requires that you
first provide us with written notification of any
service difficulty you have experienced so that we
have an opportunity to make any needed
repairs before you are eligible for the remedies
provided by these laws. Your written notification
should be sent to the Cadillac Customer
Assistance Center.
Assistance For Text Telephone (TTY)
Users
To assist customers who are deaf or hard of
hearing and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its
Customer Assistance Center and Roadside
Assistance Center.
The TTY for the Cadillac Customer Assistance
Center is:
1-800-833-2622 in the United States
1-800-263-3830 in Canada
The TTY for the Cadillac Roadside Assistance
Center is:
1-888-889-2438 in the U.S. and Canada
Cadillac Roadside Assistance
Cadillac is proud to offer the response, security,
and convenience of Cadillac’s 24-Hour Roadside
Service. Refer to your owner manual for details,
or consult your dealer. The Cadillac Roadside
Assistance Center can be reached by calling
1-800-882-1112. This program is not available in
Puerto Rico or the U.S. Virgin Islands.
Cadillac Courtesy Transportation
During the Bumper-to-Bumper Warranty coverage
period, interim transportation may be available
under the Cadillac Gold Key Courtesy
Transportation Program. Consult your dealer for
details.
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