Warranty

Special Policy Adjustment Programs
Beyond the Warranty Period
Cadillac is proud of the protection afforded by its
warranty coverages. In order to achieve maximum
customer satisfaction, there may be times when
Cadillac will establish a special policy adjustment
program to pay all or part of the cost of certain
repairs not covered by the warranty or to
reimburse certain repair expenses you may have
incurred. Check with your Cadillac dealer or
call the Cadillac Customer Assistance Center to
determine whether any special policy adjustment
program is applicable to your vehicle.
When you make an inquiry, you will need to give
the year, model, and mileage of your vehicle
and your VIN.
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
telephone number for assistance. However, if
you wish to write or e-mail Cadillac, refer to the
address below.
United States
Cadillac Customer Assistance Center
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Service:
1-800-882-1112
Fax Number: 1-866-962-2868
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands
1-800-496-9994
Fax Number: 313-381-0022
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