Warranty
Table Of Contents
- 2011 Cadillac Limited Warranty and Owner Assistance Information BookTOC
- Important Message to Owners...
- Warranty Coverage at a Glance
- New Vehicle Limited Warranty
- Things to Know About the New Vehicle Limited Warranty
- Warranty Repairs Component Exchanges
- Warranty Repairs Recycled Materials
- Tire Service
- 6.6L DURAMAX® Diesel Engine Components
- Aftermarket Engine Performance Enhancement Products and Modifications
- After-Manufacture Rustproofing”
- Paint, Trim, and Appearance Items
- Vehicle Operation and Care
- Maintenance and Warranty Service Records
- Chemical Paint Spotting
- Warranty Coverage Extensions
- Touring Owner Service Foreign Countries
- Warranty Service Foreign Countries
- Original Equipment Alterations
- Recreation Vehicle and Special Body or Equipment Alterations
- Pre-Delivery Service
- Production Changes
- Noise Emissions Warranty for Light Duty Trucks Over 10,000 LBS Gross Vehicle Weight Rating (GVWR) Only
- Emission Control Systems Warranty
- Emission Warranty Parts List
- Customer Satisfaction Procedure
- State Warranty Enforcement Laws
- Warranty Information for California Only
- Special Coverage Adjustment Programs Beyond the Warranty Period
- Customer Assistance Offices
- Customer Assistance for Text Telephone (TTY) Users
- Online Owner Center
- Roadside Assistance Program
- Courtesy Transportation Program
- Customer Information

Black plate (16,1)
Cadillac Limited Warranty and Owner Assistance Information - 2011
16 Things to Know About the New Vehicle Limited Warranty
Warranty Repairs –
Component Exchanges
In the interest of customer
satisfaction, GM may offer
exchange service on some
vehicle components. This service
is intended to reduce the amount
of time your vehicle is not available
for use due to repairs. Components
used in exchange are service
replacement parts which may be
new, remanufactured, reconditioned,
or repaired, depending on the
component involved.
All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the
types of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, tape players, batteries,
and powertrain control modules.
Warranty Repairs – Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and GM support
the capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant. As a result, any repairs
GM may make to your vehicle may
involve the installation of purified
reclaimed refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire
dealer for your brand of tires can
assist you with tire service. If, after
contacting one of these dealers,
you need further assistance or you
have questions, contact Cadillac
Customer Assistance Center. The
toll-free telephone numbers are
listed under Customer Assistance
Offices on page 39.
6.6L DURAMAX
®
Diesel Engine
Components
For trucks equipped with a
6.6L Duramax
®
Diesel Engine,
the complete engine assembly,
including turbocharger components,
is covered for defects in material
or workmanship for 5 years or
100,000 miles, whichever comes
first.
.
Cylinder block and heads and
all internal parts, intake and
exhaust manifolds, timing gears,
timing gear chain or belt and
cover, flywheel, harmonic
balancer, valve covers, oil pan,
oil pump, water pump, fuel
pump, engine mounts, seals,
and gaskets
.
Diesel Fuel Metering System:
injection pump, nozzles, high
pressure lines, and high
pressure sealing devices