Warranty
Table Of Contents
- 2011 Cadillac Limited Warranty and Owner Assistance Information BookTOC
- Important Message to Owners...
- Warranty Coverage at a Glance
- New Vehicle Limited Warranty
- Things to Know About the New Vehicle Limited Warranty
- Warranty Repairs Component Exchanges
- Warranty Repairs Recycled Materials
- Tire Service
- 6.6L DURAMAX® Diesel Engine Components
- Aftermarket Engine Performance Enhancement Products and Modifications
- After-Manufacture Rustproofing”
- Paint, Trim, and Appearance Items
- Vehicle Operation and Care
- Maintenance and Warranty Service Records
- Chemical Paint Spotting
- Warranty Coverage Extensions
- Touring Owner Service Foreign Countries
- Warranty Service Foreign Countries
- Original Equipment Alterations
- Recreation Vehicle and Special Body or Equipment Alterations
- Pre-Delivery Service
- Production Changes
- Noise Emissions Warranty for Light Duty Trucks Over 10,000 LBS Gross Vehicle Weight Rating (GVWR) Only
- Emission Control Systems Warranty
- Emission Warranty Parts List
- Customer Satisfaction Procedure
- State Warranty Enforcement Laws
- Warranty Information for California Only
- Special Coverage Adjustment Programs Beyond the Warranty Period
- Customer Assistance Offices
- Customer Assistance for Text Telephone (TTY) Users
- Online Owner Center
- Roadside Assistance Program
- Courtesy Transportation Program
- Customer Information
Black plate (39,1)
Cadillac Limited Warranty and Owner Assistance Information - 2011
Customer Assistance Offices 39
Cadillac encourages customers to
call the toll-free telephone number
for assistance. However, if you wish
to write or e-mail Cadillac, refer to
the address below.
United States
Cadillac Customer Assistance
Center
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service:
1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
Customer Communication Centre,
CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-446-2000 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112
Mexico, Central America, and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands)
General Motors de Mexico,
S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520 Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805