Owner's Manual

Black plate (6,1)
Cadillac CTS/CTS-V Owner Manual (Include Mex) - 2012
13-6 Customer Information
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
08:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: [e-mail].
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Manage your vehicle (U.S.)
at cadillac.com. Click on
“Owners,” then “Manage my
Cadillac/Owners Login.”
Information and services
customized for your specific
vehicle — all in one convenient
place.
.
Digital owner manual, warranty
information, and more.
.
Storage for online service and
maintenance records.
.
Cadillac dealer locator for
service nationwide.
.
Exclusive privileges and offers.
.
Recall notices for your specific
vehicle.
.
OnStar and GM Cardmember
Services Earnings summaries.