70 2ZQHU V 0DQXDO DQG ,QVWDOODWLRQ ,QVWUXFWLRQV 8QGHUFRXQWHU 'XDO 'UDZHU 5HIULJHUDWRU &'( 53 &RQWHQWV 6DIHW\ ,QIRUPDWLRQ 8VLQJ WKH 5HIULJHUDWRU )HDWXUHV &RQWUROV &ULVSHU $GMXVWDEOH 'LYLGHU
7+$1. <28 )25 0$.,1* &$)e $ 3$57 2) <285 +20( :H WDNH SULGH LQ WKH FUDIWVPDQVKLS LQQRYDWLRQ DQG GHVLJQ WKDW JRHV LQWR HYHU\ &DIp SURGXFW DQG ZH WKLQN \RX ZLOO WRR $PRQJ RWKHU WKLQJV UHJLVWUDWLRQ RI \RXU DSSOLDQFH HQVXUHV WKDW ZH FDQ GHOLYHU LPSRUWDQW SURGXFW LQIRUPDWLRQ DQG ZDUUDQW\ GHWDLOV ZKHQ \RX QHHG WKHP 5HJLVWHU \RXU &DIp DSSOLDQFH QRZ RQOLQH +HOSIXO ZHEVLWHV DUH DYDLODEOH LQ WKH &RQVXPHU 6XSSRUW VHFWLRQ RI WKLV 2ZQHU¶V 0DQXDO
5($' $// ,16758&7,216 %()25( 86,1* 7+( $33/,$1&( WARNING 7R UHGXFH WKH ULVN RI ILUH H[SORVLRQ HOHFWULF VKRFN RU LQMXU\ ZKHQ XVLQJ \RXU UHIULJHUDWRU IROORZ WKHVH EDVLF VDIHW\ SUHFDXWLRQV Ŷ 7 KLV UHIULJHUDWRU PXVW EH SURSHUO\ LQVWDOOHG DQG ORFDWHG LQ DFFRUGDQFH ZLWK WKH ,QVWDOODWLRQ ,QVWUXFWLRQV EHIRUH LW LV XVHG Ŷ 7 R SUHYHQW VXIIRFDWLRQ DQG HQWUDSPHQW KD]DUGV WR FKLOGUHQ UHPRYH WKH GRRUV IURP DQ\ UHIULJHUDWRU EHIRUH GLVSRVLQJ RI LW RU GLVFRQWLQXLQJ LWV XVH Ŷ 8 QSOXJ WKH UHIULJHUDW
6$)(7< ,1)250$7,21 ,03257$17 6$)(7< ,1)250$7,21 5($' $// ,16758&7,216 %()25( 86,1* 7+( $33/,$1&( &211(&7,1* (/(&75,&,7< WARNING (/(&75,&$/ 6+2&. +$=$5' 3OXJ LQWR D JURXQGHG SURQJ RXWOHW 'R QRW UHPRYH WKH JURXQG SURQJ 'R QRW XVH DQ DGDSWHU 'R QRW XVH DQ H[WHQVLRQ FRUG )DLOXUH WR IROORZ WKHVH LQVWUXFWLRQV FDQ UHVXOW LQ GHDWK ILUH RU HOHFWULFDO VKRFN 'R QRW XQGHU DQ\ FLUFXPVWDQFHV FXW RU UHPRYH WKH WKLUG JURXQG SURQJ IURP WKH SRZHU FRUG )RU SHUVRQDO VDIHW\ WKLV DSSOLDQFH PXVW EH SURSHUO\ J
)($785(6 +ROH &RYHU &ULVSHU 8SSHU 'UDZHU 'LYLGHU &RQWURO 3DQHO +DQGOH /RZHU 'UDZHU 'LYLGHU /HYHOLQJ /HJV $FFHVVRU\ 3DFNDJH $QWL WLS EUDFNHWV DQG VFUHZV 7KH GXDO GUDZHU UHIULJHUDWRU LV GHVLJQHG WR KROG XS WR OEV NJ WRWDO RU OEV NJ SHU GUDZHU 7KH XSSHU GUDZHU ZLOO KROG LWHPV WKDW DUH XS WR ´ FP LQ KHLJKW 7KH ORZHU GUDZHU LV GLYLGHG E\ D VWHS ,WHPV ZLWK D KHLJKW JUHDWHU WKDQ ´ FP FDQ EH VWRUHG LQ WKH VHFWLRQ ZLWKRXW WKH VWHS 5HY 86,1* 7+( 5()5,*
86,1* 7+( 5()5,*(5$725 &RQWUROV 8VLQJ WKH 5HIULJHUDWRU &21752/6 7HPSHUDWXUH 8S 6HW 7HPSHUDWXUH /(' 6FUHHQ °& °) &RQYHUVLRQ 7HPSHUDWXUH 'RZQ 3RZHU 6ZLWFK 7HPSHUDWXUH 6HWWLQJ 6DEEDWK 0RGH 7KH WHPSHUDWXUH UDQJH RI WKH GXDO GUDZHU UHIULJHUDWRU LV ) WR ) & WR & 7KLV IHDWXUH LV DYDLODEOH IRU WKH REVHUYDQFH RI FHUWDLQ UHOLJLRXV KROLGD\V ,Q 6DEEDWK PRGH WKH GXDO GUDZHU UHIULJHUDWRU FRQWLQXHV WR RSHUDWH FRPSUHVVRU PDJQHWLF YDOYH IDQ KHDWHU VWULS EXW DOO OLJKWV LQFOXGL
&5,63(5 /,*+76 7KH FULVSHU LV D FRQYHQLHQW ORFDWLRQ WR VWRUH IUHVK YHJHWDEOHV ,03257$17
&$5( $1' &/($1,1* &DUH DQG &OHDQLQJ &/($1,1* 7KH GXDO GUDZHU UHIULJHUDWRU GHIURVWV DXWRPDWLFDOO\ 7KH ZDWHU RQ EDFN ZDOO GUDLQV LQWR WKH ZDWHU WDQN DQG LV HYDSRUDWHG E\ WKH FRQGHQVHU ,03257$17 'R QRW XVH KDUVK FKHPLFDOV DPPRQLD FKORULQH EOHDFK FRQFHQWUDWHG GHWHUJHQW VROYHQWV DEUDVLYHV RU PHWDO VFRXULQJ SDGV WR FOHDQ \RXU SURGXFW LQVLGH RU RXW 7KH\ FDQ GDPDJH DQG RU GLVFRORU WKH ILQLVK WARNING (/(&75,&$/ 6+2&.
'XDO 'UDZHU 5HIULJHUDWRU 4XHVWLRQV" 9LVLW RXU :HEVLWH DW FDIHDSSOLDQFHV FRP ,Q &DQDGD YLVLW FDIHDSSOLDQFHV FD %()25( <28 %(*,1 /2&$7,21 5(48,5(0(176 5HDG WKHVH LQVWUXFWLRQV FRPSOHWHO\ DQG FDUHIXOO\ ,03257$17 7KLV GXDO GUDZHU UHIULJHUDWRU LV GHVLJQHG IRU EXLOW LQ XVH RQO\ %HIRUH XVH WKLV GXDO GUDZHU UHIULJHUDWRU PXVW EH LQVWDOOHG SURSHUO\ ,03257$17 ² 2EVHUYH DOO JRYHUQLQJ FRGHV DQG RUGLQDQFHV 6DYH WKHVH LQVWUXFWLRQV IRU ORFDO LQVSHFWRU¶V XVH 1 RWH WR ,QVWDOOH
,167$//$7,21 ,16758&7,216 ,QVWDOODWLRQ ,QVWUXFWLRQV '8$/ '5$:(5 5()5,*(5$725 ',0(16,216 Ǝ FP Ǝ FP Ǝ FP 5(029( 3$&.$*,1* 127( 7KH GUDZHU KDQGOHV DUH LQFOXGHG LQ WKH SDFNDJLQJ ZKLFK FRYHUV WKH WRS RI WKH XQLW $ ZUHQFK IRU WKH KDQGOH LQVWDOODWLRQ LV LQFOXGHG LQ WKH DFFHVVRU\ EDJ ORFDWHG LQ WKH XSSHU GUDZHU 5HPRYH WDSH DQG JOXH UHVLGXH IURP VXUIDFHV EHIRUH WXUQLQJ RQ WKH GXDO GUDZHU UHIULJHUDWRU 5XE D VPDOO DPRXQW RI OLTXLG GLVK VRDS RYHU WKH DGKHVLYH ZLWK \RXU
,167$//,1* 7+( 5()5,*(5$725 5HPRYH DOO SURWHFWLYH ILOP IURP WKH GUDZHU IURQWV EHIRUH LQVWDOOLQJ KDQGOHV WARNING 7,3 29(5 +$=$5' +$1'/( ,167$//$7,21 5HPRYH WKH KDQGOH DOOHQ ZUHQFK IURP WKH DFFHVVRU\ EDJ ORFDWHG LQ WKH XSSHU GUDZHU 7KHVH DSSOLDQFHV DUH WRS KHDY\ HVSHFLDOO\ ZLWK DQ\ GRRUV RSHQ DQG PXVW EH VHFXUHG WR SUHYHQW WLSSLQJ IRUZDUG ZKLFK FRXOG UHVXOW LQ GHDWK RU VHULRXV LQMXU\ 5HDG DQG IROORZ WKH HQWLUH LQVWDOODWLRQ LQVWUXFWLRQV IRU VHFXULQJ WKH DSSOLDQFH ZLWK WKH DQWL WLS V\VWHP
,167$//$7,21 ,16758&7,216 ,QVWDOODWLRQ ,QVWUXFWLRQV ,167$//,1* 7+( 5()5,*(5$725 &RQW 0(7+2' ,167$// 72 $'-$&(17 &$%,1(76 $WWDFK WKH $QWL 7LS %UDFNHWV 3U\ KROH FRYHUV IURP WKH WRS RI WKH UHIULJHUDWRU FDELQHW WR UHYHDO WKH KROHV XVHG WR LQVWDOO WKH DQWL WLS EUDFNHWV 2SHQ WKH XSSHU GUDZHU DQG OHDYH LW RSHQ WR LQVWDOO WKH DQWL WLS EUDFNHWV 5HPRYH WKH DQWL WLS EUDFNHWV DQG VFUHZV IURP WKH DFFHVVRU\ EDJ :LWK WKH VFUHZV SURYLGHG IDVWHQ DQ DQWL WLS EUDFNHW WR HDFK VLGH RI WKH WRS RI
6DYH WLPH DQG PRQH\ 5HYLHZ WKH FKDUWV RQ WKH IROORZLQJ SDJHV ILUVW DQG \RX PD\ QRW QHHG WR VFKHGXOH VHUYLFH 3UREOHP 3RVVLEOH &DXVHV :KDW WR 'R 'XDO GUDZHU UHIULJHUDWRU GRHV QRW UXQ 'XDO GUDZHU 5HIULJHUDWRU LV XQSOXJJHG 3OXJ SRZHU FRUG LQWR SRZHU VRXUFH %UHDNHU LV WULSSHG RU WXUQHG RII )XVH LV EORZQ 5HVHW 7XUQ RQ EUHDNHU RU UHSODFH IXVH 1RUPDO ZKHQ ILUVW SOXJJHG LQ $OORZ KRXUV IRU WKH GXDO GUDZHU UHIULJHUDWRU WR FRRO FRPSOHWHO\ :DUP RU ODUJH DPRXQWV RI IRRG DGGHG 7KLV LV QRUPDO 'RRU
7528%/(6+227,1* 7,36 7URXEOHVKRRWLQJ 7LSV %HIRUH \RX VFKHGXOH VHUYLFH 3UREOHP 3RVVLEOH &DXVHV :KDW WR 'R 7HPSHUDWXUH FRQWURO LV QRW VHW ORZ HQRXJK $GMXVW WKH WHPSHUDWXUH WR D FROGHU VHWWLQJ DOORZ KRXUV IRU WKH WHPSHUDWXUH WR DGMXVW 'RRUV RSHQHG IUHTXHQWO\ RU OHIW RSHQ .HHS GRRU FORVHG &KHFN WKDW D SDFNDJH LV QRW SUHYHQWLQJ GRRU IURP FORVLQJ :DUP IRRG DGGHG UHFHQWO\ $OORZ WLPH IRU IRRG DQG GXDO GUDZHU UHIULJHUDWRU WR FRRO 7(03(5$785( $1' 02,6785( 'XDO GUDZHU UHIULJHUDWRU LV WRR Z
FDIHDSSOLDQFHV FRP $OO ZDUUDQW\ VHUYLFH LV SURYLGHG E\ RXU )DFWRU\ 6HUYLFH &HQWHUV RU DQ DXWKRUL]HG VHUYLFH WHFKQLFLDQ 7R VFKHGXOH VHUYLFH RQOLQH YLVLW XV DW FDIHDSSOLDQFHV FRP VHUYLFH 3OHDVH KDYH \RXU VHULDO QXPEHU DQG \RXU PRGHO QXPEHU DYDLODEOH ZKHQ VFKHGXOLQJ VHUYLFH ,Q &DQDGD YLVLW FDIHDSSOLDQFHV FD VHUYLFH )RU WKH 3HULRG RI &DIp :LOO 5HSODFH 2QH
&21680(5 6833257 &RQVXPHU 6XSSRUW &DIp :HEVLWH +DYH D TXHVWLRQ RU QHHG DVVLVWDQFH ZLWK \RXU DSSOLDQFH" 7U\ WKH &DIp ZHEVLWH KRXUV D GD\ DQ\ GD\ RI WKH \HDU
70 0DQXHO G¶XWLOLVDWLRQ HW G¶LQVWDOODWLRQ 5pIULJpUDWHXU HQFDVWUp j GHX[ WLURLUV &'( 53 &RQWHQX &RQVLJQHV GH VpFXULWp 8WLOLVDWLRQ GX UpIULJpUDWHXU )RQFWLRQV &RPPDQGHV %DF j OpJXPHV 6pSDUDWHXU UpJODEOH
1286 9286 5(0(5&,216 '¶$&&8(,//,5 &$)e &+(= 9286 1RXV VRPPHV ILHUV GX VDYRLU IDLUH GH O¶LQQRYDWLRQ HW GH O¶HVWKpWLTXH TXL FRPSRVHQW FKDTXH DSSDUHLO &DIp HW QRXV SHQVRQV TXH YRXV OH VHUH] DXVVL 'DQV FHWWH RSWLTXH QRXV YRXV UDSSHORQV TXH O¶HQUHJLVWUHPHQW GH YRWUH pOHFWURPpQDJHU YRXV DVVXUH OD FRPPXQLFDWLRQ GH UHQVHLJQHPHQWV LPSRUWDQWV VXU OH SURGXLW HW OD JDUDQWLH ORUVTXH YRXV HQ DYH] EHVRLQ (QUHJLVWUH] YRWUH pOHFWURPpQDJHU &DIp HQ OLJQH GqV PDLQWHQDQW 'HV VLWHV :HE XWLOHV ILJXUHQW GDQV OD VHFWLRQ
/,6(= 7287(6 /(6 ',5(&7,9(6 $9$17 ' 87,/,6(5 / $33$5(,/ 3RXU UpGXLUH OH ULVTXH G¶LQFHQGLH G¶H[SORVLRQ GH FKRF pOHFWULTXH RX GH EOHVVXUHV ORUVTXH YRXV XWLOLVH] YRWUH UpIULJpUDWHXUGH YHXLOOH] VXLYUH FHV FRQVLJQHV GH VpFXULWp Ŷ 3RXU pYLWHU OHV ULVTXHV G¶DVSK\[LH HW G¶HQIHUPHPHQW SRXU Ŷ & H UpIULJpUDWHXU GRLW rWUH FRUUHFWHPHQW LQVWDOOp OHV HQIDQWV 'pPRQWH] OHV SRUWHV DYDQW GH OH PHWWUH DX FRQIRUPpPHQW DX[ &RQVLJQHV G¶,QVWDOODWLRQ DYDQW WRXWH UHEXW RX G¶LQWHUURPSUH VRQ XWLOLVDWLRQ XWLOLVDWLR
,1)250$7,21 '( 6e&85,7e ,1)250$7,21 '( 6e&85,7e ,03257$17(6 /,6(= 7287(6 /(6 ',5(&7,9(6 $9$17 ' 87,/,6(5 / $33$5(,/ %5$1&+(0(176 e/(&75,48(6 AVERTISSEMENT 5,648( '( &+2& e/(&75,48( %UDQFKH] O¶DSSDUHLO GDQV XQH SULVH WULSOH DYHF WHUUH 1H UHWLUH] SDV OD EURFKH GH WHUUH 1¶XWLOLVH] SDV G¶DGDSWDWHXU 1¶XWLOLVH] SDV XQ FRUGRQ GH UDOORQJH /H QRQ UHVSHFW GH FHV LQVWUXFWLRQV SHXW HQWUDvQHU GHV ULVTXHV G¶LQFHQGLHV GHV FKRFV pOHFWULTXHV RX OD PRUW 1H FRXSH] SDV RX Q¶HQOHYH] SDV VRXV DXFXQ SUpWH[WH OD W
)21&7,216 &DFKH WURXU %DF j OpJXPHV 6pSDUDWHXU GX WLURLU VXSpULHXU 3DQQHDX GH FRPPDQGH 3RLJQpH 6pSDUDWHXU GX WLURLU LQIpULHXU 3LHGV GH QLYHOOHPHQW 7URXVVH G¶DFFHVVRLUHV EULGHV DQWLEDVFXOHPHQW HW YLV /H UpIULJpUDWHXU j GHX[ WLURLUV HVW FRQoX SRXU FRQWHQLU GHV FKDUJHV DOODQW MXVTX¶j OE NJ DX WRWDO RX OE NJ SDU WLURLU /H WLURLU VXSpULHXU SHXW FRQWHQLU GHV DUWLFOHV G¶XQH KDXWHXU PD[LPXP GH ´ FP /H WLURLU LQIpULHXU HVW GLYLVp SDU XQH FORLVRQ /HV DUWLFOHV G¶XQH KDXWHXU VXSp
87,/,6$7,21 '8 5e)5,*e5$7(85 &RPPDQGHV 8WLOLVDWLRQ GX UpIULJpUDWHXU &200$1'(6 $XJPHQWHU OD WHPSpUDWXUH 7HPSpUDWXUH UpJOpH eFUDQ j '(/ &RQYHUVLRQ & ) 'LPLQXHU OD WHPSpUDWXUH ,QWHUUXSWHXU G¶DOLPHQWDWLRQ 5pJODJH GH WHPSpUDWXUH 0RGH VDEEDW /D JDPPH GH WHPSpUDWXUHV SRXU OH PRGqOH GH UpIULJpUDWHXU j GHX[ WLURLUV V¶pWHQG GH ) j ) & HW & &HWWH FDUDFWpULVWLTXH HVW GLVSRQLEOH SRXU OH UHVSHFW GH FHUWDLQHV IrWHV UHOLJLHXVHV (Q PRGH 6DEEDW OH UpIULJpUDWHXU j GHX[ WLURLUV FRQ
%$& ¬ /e*80(6 e&/$,5$*( /H EDF j OpJXPHV HVW XQ HQGURLW SUDWLTXH SRXU UDQJHU OHV OpJXPHV IUDLV ,03257$17 /H UpIULJpUDWHXU j GHX[ WLURLUV HVW pTXLSp G¶XQ pFODLUDJH '(/ &HW pFODLUDJH HVW FRQoX SRXU GXUHU WRXWH OD GXUpH GH YLH GX UpIULJpUDWHXU j GHX[ WLURLUV 7RXWHIRLV VL O¶pFODLUDJH V¶DUUrWH GH IRQFWLRQQHU FRQWDFWHU XQ WHFKQLFLHQ TXDOLILp SRXU HIIHFWXHU OH UHPSODFHPHQW 8Q EDF j OpJXPHV DYHF FRXYHUFOH VH WURXYH GDQV OH WLURLU VXSpULHXU /H EDF j OpJXPHV SHXW rWUH UHWLUp ORUVTX¶LO Q¶HV
(175(7,(1 (7 1(772<$*( (QWUHWLHQ HW QHWWR\DJH 1(772<$*( /H UpIULJpUDWHXU j GHX[ WLURLUV VH GpJLYUH DXWRPDWLTXHPHQW /¶HDX VXU OD SDURL DUULqUH VH YLGDQJH GDQV OH UpVHUYRLU G¶HDX HW V¶pYDSRUH SDU OH FRQGHQVDWHXU ,03257$17 1H SDV XWLOLVHU GH SURGXLWV FKLPLTXHV FRUURVLIV G¶DPPRQLDTXH G¶DJHQW GH EODQFKLPHQW GH GpWHUJHQWV FRQFHQWUpV GH VROYDQW RX GH WDPSRQV j UpFXUHU PpWDOOLTXHV RX DEUDVLIV SRXU QHWWR\HU O¶LQWpULHXU RX O¶H[WpULHXU GX SURGXLW &HX[ FL SHXYHQW HQGRPPDJHU HW RX GpFRORUHU OH QL AV
5e)5,*e5$7(85 ¬ '(8; 7,52,56 'HV 4XHVWLRQV " &RQVXOWH] QRWUH VLWH LQWHUQHW FDIHDSSOLDQFHV FD $9$17 '( &200(1&(5 (;,*(1&(6 '¶(03/$&(0(17 /LVH] FHV LQVWUXFWLRQV HQWLqUHPHQW HW DWWHQWLYHPHQW ,03257$17 &H UpIULJpUDWHXU j GHX[ WLURLUV HVW SUpYX SRXU XQH XWLOLVDWLRQ HQFDVWUpH XQLTXHPHQW $YDQW XWLOLVDWLRQ FH UpIULJpUDWHXU j GHX[ WLURLUV GRLW rWUH FRUUHFWHPHQW LQVWDOOp ,03257$17 ² 5HVSHFWH] WRXV OHV FRGHV HW UqJOHPHQWV HQ YLJXHXU &RQVHUYH] FHV LQVWUXFWLRQV SRXU O¶LQVSHFWHX
,16758&7,216 '¶,167$//$7,21 ,QVWUXFWLRQV G¶LQVWDOODWLRQ ',0(16,216 '8 5e)5,*e5$7(85 ¬ '(8; 7,52,56 Ǝ FP Ǝ FP Ǝ FP 5(75$,7 '(6 0$7e5,$8; '¶(0%$//$*( 5(0$548( /HV SRLJQpHV GH WLURLU VRQW LQFOXVHV GDQV O¶HPEDOODJH TXL UHFRXYUH OD SDUWLH VXSpULHXUH GH O¶DSSDUHLO 8QH FOp VHUYDQW j LQVWDOOHU OHV SRLJQpHV HVW LQFOXVH GDQV OH VDF G¶DFFHVVRLUHV VLWXp GDQV OH WLURLU VXSpULHXU Ŷ (QOHYHU WRXW UpVLGX GH UXEDQ DGKpVLI HW GH FROOH GHV VXUIDFHV GX UpIULJpUDWHXU j GHX[ WLURLUV
,167$//$7,21 '8 5e)5,*e5$7(85 5HWLUHU WRXWHV OHV SHOOLFXOHV SURWHFWULFHV VXU OH GHYDQW GHV WLURLUV DYDQW G¶LQVWDOOHU OHV SRLJQpHV ,167$//$7,21 '(6 32,*1e(6 5HWLUHU OD FOp KH[DJRQDOH SRXU SRLJQpHV GX VDF G¶DFFHVVRLUHV VLWXp GDQV OH WLURLU VXSpULHXU 5HWLUHU OHV SRLJQpHV GH OD SLqFH VXSpULHXUH GH O¶HPEDOODJH /D SRLJQpH DYHF O¶pFXVVRQ YD VXU OH WLURLU VXSpULHXU HW FHOOH VDQV pFXVVRQ VXU OH WLURLU LQIpULHXU AVERTISSEMENT 5,648( '( %$6&8/(0(17 &HV pOHFWURPpQDJHUV VRQW ORXUGV GX KDXW QRWD
,16758&7,216 '¶,167$//$7,21 ,QVWUXFWLRQV G¶LQVWDOODWLRQ ,167$//$7,21 '8 5e)5,*e5$7(85 6XLWH 0e7+2'( ,167$//$7,21 '$16 81 3/$&$5' $'-$&(17 )L[HU OHV EULGHV DQWLEDVFXOHPHQW 6RXOHYHU OHV FDFKH WURXV GX VRPPHW GH OD FDLVVH SRXU GpYRLOHU OHV WURXV GHVWLQpV j LQVWDOOHU OHV EULGHV DQWLEDVFXOHPHQW 2XYULU OH WLURLU VXSpULHXU HW OH ODLVVHU RXYHUW SRXU LQVWDOOHU OHV EULGHV DQWLEDVFXOHPHQW ÐWHU OHV EULGHV DQWLEDVFXOHPHQW HW OHV YLV GX VDFKHW G¶DFFHVVRLUHV )L[HU OHV EULGHV DQWLEDVFXOHPHQW V
eFRQRPLVH] WHPSV HW DUJHQW ([DPLQH] G¶DERUG OHV WDEOHDX[ GHV SDJHV VXLYDQWHV YRXV SRXUULH] pYLWHU XQH YLVLWH GH VHUYLFH 352%/Ê0( &$86( 6 3266,%/( 6 62/87,21 /H UpIULJpUDWHXU j GHX[ WLURLUV QH VH PHW SDV HQ URXWH /H UpIULJpUDWHXU j GHX[ WLURLUV HVW GpEUDQFKp %UDQFKHU OH FRUGRQ G¶DOLPHQWDWLRQ pOHFWULTXH GDQV OD SULVH GH FRXUDQW /H GLVMRQFWHXU HVW RXYHUW RX GpFOHQFKp XQ IXVLEOH HVW JULOOp 5pHQFOHQFKHU OH GLVMRQFWHXU RX UHPSODFHU OH IXVLEOH &HFL HVW QRUPDO ORUVTXH OH UpIULJpUDWHXU HVW EUDQFKp
&216(,/6 '( 'e3$11$*( &RQVHLOV GH GpSDQQDJH $YDQW GH SODQLILHU XQH YLVLWH GH VHUYLFH 352%/Ê0( &$86( 6 3266,%/( 6 62/87,21 /D FRPPDQGH GH WHPSpUDWXUH Q¶D SDV pWp UpJOpH j XQ SRLQW DVVH] EDV 5pJOHU OD WHPSpUDWXUH j XQ SRLQW SOXV IURLG DWWHQGUH KHXUHV TXH OD WHPSpUDWXUH V¶DMXVWH 3RUWH RXYHUWH VRXYHQW RX ODLVVpH RXYHUWH 0DLQWHQLU OD SRUWH IHUPpH 9pULILHU TX¶XQ HPEDOODJH QH EORTXH SDV OD IHUPHWXUH GH OD SRUWH 'HV DOLPHQWV WLqGHV RQW pWp DMRXWpV UpFHPPHQW $WWHQGUH TXH OHV DOLPHQWV H
FDIHDSSOLDQFHV FD 7RXWHV OHV UpSDUDWLRQV HQ YHUWX GH OD JDUDQWLH VRQW IRXUQLV SDU QRV &HQWUH GH 6HUYLFH G¶8VLQH RX SDU XQ WHFKQLFLHQ HQ UpSDUDWLRQ DXWRULVp 3RXU SUpYRLU XQH UpSDUDWLRQ FRQVXOWH] QRWUH VLWH FDIHDSSOLDQFHV FD VHUYLFH 9HXLOOH] DYRLU YRWUH QXPpUR GH VpULH HW YRWUH QXPpUR GH PRGqOH j SRUWpH GH PDLQ ORUVTXH YRXV DSSHOH] SRXU REWHQLU XQ VHUYLFH 3HQGDQW OD SpULRGH GH JDUDQWLH GH &$)e UHPSODFHUD 8Q $Q 7RXWH SLqFH GX UpIULJpUDWHXU TXL V¶DYqUH GpIHFWXHXVH HQ UDLVRQ G¶XQ GpIDXW GH PDWpULD
6287,(1 $8 &216200$7(85 6RXWLHQ DX FRQVRPPDWHXU 6LWH :HE GH &DIp 9RXV DYH] XQH TXHVWLRQ RX YRXV DYH] EHVRLQ G¶DLGH SRXU YRWUH DSSDUHLO pOHFWURPpQDJHU" 9LVLWH] OH VLWH :HE GH &DIp KHXUHV SDU MRXU WRXV OHV MRXUV GH O¶DQQpH 9RXV SRXYH] DXVVL \ WURXYHU G¶DXWUHV IRUPLGDEOHV SURGXLWV &DIp HW WLUHU DYDQWDJH GH WRXV QRV VHUYLFHV G¶DVVLVWDQFH HQ OLJQH $X[ eWDWV 8QLV FDIHDSSOLDQFHV FRP $X &DQDGD FDIHDSSOLDQFHV FD (QUHJLVWUH] YRWUH pOHFWURPpQDJHU (QUHJLVWUH] YRWUH QRXYHO DSSDUHLO HQ OLJQH DX PRPHQW TXL