Reference Guide

Troubleshooting
If you’re having a problem with SONAR, don’t panic. This chapter lists some common problems and
how to solve them.
If you don’t find an answer here, there are two other important places to look for help:
• Check the ReadMe file that came with your software. It contains additional information that wasn’t
available when this User’s Guide was printed. To view the Readme file, select Help > View
README.RTF.
• Visit our website at www.cakewalk.com, where you’ll find answers to frequently asked questions,
tech support documents, program patches and updates, and more.
Frequently Asked Questions
Audio dropouts or crash when playing back large files at maximum latency
When I Play a File, I Don’t Hear Anything
I Can’t Record from My MIDI Instrument
When I Play a File Containing Audio, the Audio Portion Doesn’t Play
I Can’t Record Any Audio
The Music Is Playing Back with the Wrong Instrument Sounds
My Keyboard Doubles Every Note I Play
I Don’t See the Clips Pane in the Track View
Why Can’t SONAR Find My Audio Files?
Why Do I Get Errors from the Wave Profiler?
My Track or Bus Fader is Maximized, But There’s No Sound or Level
How Do I Use SONAR to Access All the Sounds on My MIDI Instrument?
I Hear an Echo When I Record
Dropouts Happen in High Bit-depth or High Sample Rate Audio
Patching an Effect into SONAR Causes a Dropout
I Can’t Open My Project