Owner`s manual
TROUBLESHOOTING PROCEDURES
If Firepit/fireplace Fails to Operate Properly:
1. Turn off gas at source, turn the Control Knobs to the ‘OFF’ position and wait 5 minutes before trying again.
2. Check gas supply at a connections.
3. Repeat lighting procedure and if firepit/fireplace still fails to operate properly, turn off gas at source, turn the
control knobs to the off position and wait for the firepit/fireplace to cool down and check the following:
Page 16 Owner’s Manual
Owner’s Manual Troubleshooting Procedures
Problem: Obstruction In Gas Line
Solution: Remove fuel line from firepit/fireplace. Do not smoke or perform any maintenance in the
vicinity of an open flame. Open gas valve for one second to blow out any debris. Close off gas
valve and reconnect fuel line securely.
Problem: Plugged Orifice
Solution: Remove firepit/fireplaces. Remove burners from bottom of firebox by pulling cotter pin from
beneath burner peg using a standard screwdriver or needle nose pliers. Carefully lift each
burner up and away from the gas orifice. Remove the orifice from the control valve. Gently
clear any obstruction with a fine wire. Reinstall orifice, reinstall burners over orifices and seat
burner peg into position hole at the bottom ledge of the firebox. Replace cotter pins. Replace
cooking components and grease collectors. If an obstruction is suspected in the control valve,
please contact your local Cal Flame dealer for assistance.
Problem: Flashback
Solution: When fire occurs in and around the burner tubes, immediately turn off gas at its source and turn
the control knob(s) clockwise to the ‘OFF’ position. Wait until the firepit/fireplace has cooled off
before cleaning.