Technical data

24 312013
Troubleshooting
WARNING
SKIN INJECTION HAZARD
To reduce the risk of an injection injury or other
serious injury, follow the Pressure Relief Proce-
dure on page 13 before checking or servicing the
meter assembly.
NOTE: The sensor is not a serviceable part. Replace it
if it is malfunctioning.
Problem
Cause Solution
No flow volume displayed at mon-
itoring unit
Flow volume is too low to measure Increase flow volume
Fluid is not flowing See Problem: Fluid is not flowing,
below
Damaged cable Replace cable; see page 7 for
recommended cables
Improper input voltage to sensor Make sure input power is 12–24 VDC
Blow F5 fuse Change fuse; see page 35 for
replacement fuses
Jumper JP1 is in the wrong position Change jumper position; see page 11
Damaged sensor Replace sensor
Fluid is not flowing Clogs in fluid line or in meter Clean fluid line and/or meter; see
manual 308778
Gears worn or damaged Service meter; see manual 308778
A diagnostic status code is flash-
ing on the Informer display
Setup error Correct setup; see page 18
Battery icon is flashing Battery is low Replace battery; see page 26
Batch and Target symbols are
flashing
Batch totalizer setting has been
reached
Press reset button to clear alarm and
totalizer
Flow rate and Target symbols are
flashing
Flow rate maximum threshold has
been exceeded or flow rate is less
than the flow rate minimum threshold
value for three consecutive samples
Alarm will clear when the flow rate is
within the threshold values
Target and Maintenance symbols
are flashing
Maintenance totalizer has reached
the target value
Press reset button to clear the alarm
and totalizer
Display will not turn on Dead battery Replace battery (page 26) or install
external power supply
Blow F1 or F6 fuse Change fuse; see page 35 for
replacement fuses
Jumper JP2 is in the wrong position Change jumper position; see page 11
Inaccurate flow reading Faulty flow sensor or meter
Meter needs calibration
Replace sensor or meter
Calibrate meter
Meter needs calibration Calibrate meter