Service manual

245
SEP 2006
Ver. 1.1
DP-8020E/8020P/8016P
4.9.3. Error Message Appears on the PC
4.9.4. Error Message Appears on the Unit
4.9.5. System Error (CD Drive Related Error During Installation)
Error Message Possible Solution(s)
Network Print DLL Error. • Check if the Panasonic Device is turned "On", and the 10Base-T/
100Base-TX cable is properly connected.
• Printer Properties may be incorrectly configured. (i.e. Printer Port)
Network Port is Busy. • The Panasonic Device may be processing a different print job,
please wait, and try again later.
• The Panasonic Device is either Transmitting, or Receiving an email.
Cannot print because an error is
found in the current printer
setting.
• Verify, and specify the paper size, or orientation to coincide with the
application, and the printer driver settings.
Error Message
• There may not be enough Sort Memory available in the
Panasonic Device to complete the print job.
Either
install an optional Sort Memory, or change the
resolution to 300 dpi in the Printer Driver Properties dialog box.
• The print settings may not be matched for the system.
Change the printing settings in the Printer Driver Properties
dialog box.
Ex: Multi-sized printing.
Cannot complete print job;
Image memory overflow
Cannot print;
System error
Cannot complete print job;
Confirm print condition
• Change the resolution to 300 dpi in the Printer Driver properties
dialog box.
Problem Possible Solution(s)
Cannot read the drive. • Insert the CD into the drive, and click “Retry”.