Network Setup Troubleshooting
Network Setup Troubleshooting This manual describes troubleshooting tips for problems you may encounter when setting up. • If you do not find a description for your trouble here, refer to "Troubleshooting" in the on-screen manual: Basic Guide/Advanced Guide. ■ Troubles in Setup/Connections 1 2 Connection checklist Cannot connect to the access point (the access point is not detected) P.1 P.1 2.1 The target access point is not detected P.1 2.2 Cannot connect to the target access point P.1 2.
Troubles in Setup/Connections 1 Connection checklist Before you proceed to Troubleshooting, confirm the following: □ The USB cable is securely connected to the correct port. □ The machine is turned on and the network device is on. If it is, turn it off and then turn it on again. □ If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network.
3 How to set a network key/network password 3.2 How to set a WEP/WPA/WPA2 key (continued) • When using WPA/WPA2 3.1 About Network Key (Windows)/Network Password (Macintosh) An encryption key used in wireless networks. As using passwords, settings must match among the access point, the machine, and the computer. A WEP key is used in the WEP authentication method, while Passphrase or Pre-Shared Key is used in the WPA/WPA2 authentication method.
5.1 The following screen is displayed during setup The Access Points dialog box is displayed during setup (continued) (C) Configuration 5.1 The detailed settings dialog box is displayed. The network password (WEP) or the network key (WPA/WPA2) selected in Encryption Method can be confirmed and changed. The Access Points dialog box is displayed during setup (D) Connect The Access Points dialog box is displayed when: Connects to the specified access point. - No access point is detected.
5.3 The Printer could not be connected to the specified access point is displayed during setup This message is displayed when the machine could not connect to the target access point. Clicking the OK displays the Access Points dialog box. For details, refer to “2.2 Cannot connect to the target access point” on page 1. 5.4 The Another access point with the same SSID exists is displayed during setup Cancel the current setup and change the SSID of the access point, then start the setup again. 5.
5.7 The Enter Password dialog box is displayed during setup The Enter Password dialog box is displayed if an administrator password is set to the machine which has already been set up. Admin Password Enter the administrator password you have set. The administrator password consists of alphanumeric characters and is no longer than 32 characters. The password is case sensitive. For security, your entry will be displayed by “*” (asterisks) for Windows and “●” (bullets) for Macintosh. 5.
5.10 The The Card Slot is already mapped as Network Drive to this computer is displayed during setup The Card Slot has already been mapped as the network drive. The Card Slot is already available. Click OK to close the dialog, then click Next on the Network Setup of the Card Slot dialog box. 5.11 The Cannot map any more drives, because all the drive letters are assigned is displayed during setup Click Skip to complete the setup.
Restoring the Machine to the Factory Settings 1 e Select Yes and press the OK button. Initializing using the machine’s Operation Panel Follow these steps to restore the machine’s network settings to factory defaults. f Confirm that the right screen appears. After a while, the LAN settings screen returns. a Open the Operation Panel on the machine, use the Easy-Scroll Wheel or the [ or ] button to select Settings, then press the OK button. The machine’s network settings are restored to factory defaults.
Specifications 1 MP980 series Copy Specifications General Specifications Printing resolution 9600 (horizontal)* x 2400 (vertical) (dpi) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 Direct Print Port: PictBridge IrDA IR *2 Bluetooth v2.0 (Option) *3 *4 *5 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN: IEEE802.11b/IEEE802.
2 MP620 series Copy Specifications General Specifications Printing resolution 9600 (horizontal)* x 2400 (vertical) (dpi) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 Direct Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN: IEEE802.11b/IEEE802.
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