Owner`s manual

Owner’s Manual Frequently Asked Question
Owner’s Manual Page 37
FREQUENTLY ASKED QUESTIONS
Q: When is the best time to use Oxidizer?
A: Every week as described in Cal Spas Clear Water Plan, and after heavy bather loads. You may use Cal Spas
Oxidizer Shock as often as you like, as long as you allow you spa to run for 30 minutes with spa cover at
least half off.
Q: How long is the shelf life of bromine?
A: As with any chemical, you will want to store them in a cool, dry place. When properly stored, bromine will
last 1 year.
Q: Do I need Metal Protector and Stain Defense?
A: Water sources are becoming more and more mineralized. These chemicals are every bit as important to your
spa as bromine and chlorine are.
Q: My skin is becoming irritated after spa use. Why?
A: You are not using Cal Spas Oxidizer Shock enough and/ or your sanitizer lever is up too high. Because the
spa and its chemicals will strip some of your bodies oils away. We recommend that you use a moisturizer
after spa use. If you still have skin irritation after these steps, contact your physician.
Q: How long should I wait to enter the spa after adding chemicals?
A: With Cal Spas chemicals, the longest you will need to wait is 1 hour.
Q: What is the sand like substance in the bottom of my spa?
A: Oxidized contaminates. Spas equipped with the Quest 2000 Ozonator will produce this generally after fill
up and water additions. The debris is just oxidized solids that were in the water that are now visible. Simply
vacuum them out as part of your weekly plan
Q: My pH is low and the Total Alkalinity is high. What do I do?
A: Add small amounts of pH/ Alkalinity Down to bring down the alkalinity first. Be sure to allow plenty of
circulation and standing time for the water chemical levels to change. This may take anywhere from one to
three hours, depending on the size of the adjustment. (Smaller adjustment amounts are always better than
larger adjustment amounts.) Then you may start adjusting the pH back up, by using pH/ Alkalinity Up in
small amounts.
Q: My pH/ is high and the Total Alkalinity is low? What do I do?
A: Add small amounts of pH/ Alkalinity Up to bring up the alkalinity level first. Be sure to allow plenty of
circulation and standing time for the water chemical levels to change. This may take anywhere from one to
three hours, depending on the size of the adjustment. (Smaller adjustment amounts are always better than
larger adjustment amounts.) Then you may start adjusting the pH back down, by using pH/ Alkalinity Down
in small amounts.
If you have any questions that were not answered in this guide, please call your local Cal Spas dealer. They
have plenty of experience dealing with your local water chemistry and can offer the most efficient solution
for your water issues.