User's Manual

1-10
Part No. 001-4008-101/102
1.2.5 CONFIGURATION
Operating characteristics of the Integra-TR are configured by means of Integra-TR's Field Programming
Software. The Field Programming Software is Windows based and requires a Windows95 or later operating
system. Integra-TR requires the use of the Integra-TR Field Programming Software for both configuration
and adjustment.
1.3 FACTORY TECHNICAL SERVICE
The Technical Service Department provides customer assistance on technical problems and serves as an
interface with factory repair facilities. They can be reached in the following ways:
D
ATARADIO COR Ltd.
299 Johnson Avenue, P.O. Box 1733
Waseca, MN 56093-0833
Technical Service hours are: Monday to Friday 7:30 AM to 4:30 PM, Central Time
Phone: [phone]
1-507-833-6701 or 1-507-833-8819
Fax:[phone]
Email address: [e-mail]
1.4 PRODUCT WARRANTY
The warranty statement for the Integra-TR is available by contacting your sales representative. DRL
warranties are included in .pdf format on CD versions of D
ATARADIO technical manuals.
1.5 REPLACEMENT PARTS
This product is normally not field-serviceable, except by the replacement of complete units. Specialized
equipment and training is required to repair logic boards and radio modules.
Contact Technical Service for information before returning equipment. A Technical Service representative
may suggest a solution eliminating the need to return equipment.
1.6 IF A PROBLEM ARISES...
Component level repair is not recommended on the Integra-TR. DRL’s factory is best equipped to diagnose
problems and make component level repairs. Contact Technical Service before returning equipment. A
technician may suggest a solution eliminating the need to return equipment.
1.6.1 FACTORY REPAIR
Dataradio products are designed for long life and failure-free operation. If a problem arises, factory service
is available. Contact the Technical Service Department before returning equipment. A service representative
may suggest a solution eliminating the need to return equipment.