Viper Modem User Guide For use with all Viper Modem models Part Number 132440 Revision A March 6, 2003 Proprietary All information disclosed by this document is the proprietary property of California Amplifier, Inc. and is protected by copyright, trademark, and/or trade secret laws. All rights therein are expressly reserved.
California Amplifier, Inc. Viper Modem User Guide TABLE OF CONTENTS PERMISSIONS, TRADEMARKS & DISTRIBUTION ..........................................................................................3 SAFETY ......................................................................................................................................................4 REGULATORY INFORMATION .....................................................................................................................
California Amplifier, Inc. Viper Modem User Guide Permissions, Trademarks & Distribution Copyright© 2001 - 2003, California Amplifier, Inc. All information contained herein and disclosed by this document is confidential and the proprietary property of California Amplifier, Inc. and all rights therein are expressly reserved.
California Amplifier, Inc. Viper Modem User Guide Safety When using CalAmp Viper electronic equipment, always follow basic safety precautions to reduce the risk of electrical shock, fire, and injury to people and/or property. Follow all warnings and instructions that come with the equipment. 1. Do not use the equipment while you are in a bathtub, shower, pool, or spa. Exposure of the equipment to water could cause severe electrical shock or serious damage to the equipment. 2.
California Amplifier, Inc. Viper Modem User Guide Regulatory Information FCC Notice CAUTION: This device is a Radio Frequency transmitter. It is required to comply with FCC RF exposure requirements for transmitting devices. A minimum separation distance of 8 inches (20 cm) or more must be maintained between the antenna and all persons during device operations to ensure compliance with the FCC’s rules for Radio Frequency Exposure.
California Amplifier, Inc. Viper Modem User Guide Battery Precautions CAUTION! To reduce risk of injury or fire, follow these instructions when handling the battery. 1. Risk of explosion is possible if the battery is replaced with one not supplied by CalAmp. 2. Do not dispose of the battery in a fire. They may explode. Check with the local codes for battery disposal guidelines. 3. Do not open or mutilate the battery. The battery contains substances that are toxic, corrosive, or harmful to humans.
California Amplifier, Inc. Congratulations! The Viper Modem is a user-friendly, easy-toinstall device that helps you connect wirelessly to the Internet. It provides complete broadband Internet access to residential and small office/home office (SOHO) customers without the necessity of professional hardware installation.
California Amplifier, Inc. Operating Frequencies Viper Modem User Guide Part Number 530010E Frequency Range 2305 to 2360MHz Operating Band WCS Port Connection Ethernet 530010U 2305 to 2360MHz WCS USB 530009E 530009U 2596 to 2686MHz 2596 to 2686MHz MMDS/ITFS MMDS/ITFS Ethernet USB The “E” in the model name stands for Ethernet, and the “U” in the model name stands for Universal Serial Buss (USB). Your computer will have one of these two types of ports for connecting the Modem.
California Amplifier, Inc. Minimum Computing Requirements Viper Modem User Guide Operating System1: CPU: RAM: Hard Drive: Monitor: Ethernet Modems: Any Win32® Operating System (OS) - Windows® 95, Windows 982, Windows 98SE2, Windows 2000, Windows ME2, Windows XP, or later version. Windows XP must be Service Pack Level 1 or higher. Internet Explorer 3.0 or higher is required for installation on Windows 95 Operating Systems.
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California Amplifier, Inc. Viper Modem User Guide Installing an Ethernet Modem The following instructions are for the installation of a Viper Modem that has an Ethernet connection. Please read all instructions before attempting the installation. It is advisable to turn off the computer and the Viper Modem before performing the installation. Step Action 1. Connect the Ethernet cable to the Ethernet port on the computer. 2. Connect the other end of the Ethernet cable to the Viper Modem. 3.
California Amplifier, Inc. Viper Modem User Guide Installing an Ethernet Step Action 4. Push the On/Off button Modem, continued Illustration on the Modem to ON. 5. If the Green Power indicator light comes on (center LED), proceed to Step 7. If not, there is a problem with the Modem or the AC power adapter. Check all cables for proper connection. Otherwise, contact the supplier from whom you obtained the package. 7. Turn your computer on and log in.
California Amplifier, Inc. Installing a USB Modem Viper Modem User Guide The following instructions are for the installation of a Viper Modem that has a USB connection. Please read all instructions before attempting the installation. It is advisable to turn off the computer and the Viper Modem before performing the installation. Step Action 1. Connect the USB cable to the USB port on the computer. 2. Connect the other end of the USB cable to the back of the Viper Modem. 3.
California Amplifier, Inc. Installing a USB Modem, continued Viper Modem User Guide Step Action 4. Push the ON/OFF button on the Modem to ON. 5. Part #132440 March 6, 2003 Rev A Illustration If the Green Power indicator light comes on (center LED), proceed to Step 7. If not, there is a problem with the Modem or the AC Power Adapter. Check all cables for proper connection. Otherwise, contact the supplier from whom you obtained the package.
California Amplifier, Inc. Installing a USB Modem, Continued Viper Modem User Guide Step Action 7. Turn your computer ON and log in. 8. 9. Part # 132440 March 6, 2003 Rev A Illustration NOTE: For Windows 2000, you must be logged into an account having Administrative privileges to install the Viper Modem and its software. Plug-and-Play will detect the Viper device now attached to the computer, and it will launch the Plug-andPlay application.
California Amplifier, Inc. Installing a USB Modem, Continued Part #132440 March 6, 2003 Rev A Viper Modem User Guide Step Action 10. Insert the Viper Installation CD into the computer’s CD-ROM drive. 11. Select the ‘Search for the best driver for your device’ option. Click Next to continue. 12. Select the ‘CD-ROM drive’ checkbox. Click Next to continue. 13. Confirm that the drive location is correct (it may be different than the one shown in the illustration).
California Amplifier, Inc. Installing a USB Modem, Continued Viper Modem User Guide Step Action Illustration 14. Windows will finish installing the software files required for the Viper Modem operation. Click Finish. 15. 16. You must restart your computer at this point before proceeding. After the computer restart is complete, proceed to the “Troubleshooting / Installing CalAmp Monitor” section of this manual.
California Amplifier, Inc. Troubleshooting Viper Modem User Guide After installation, if you are experiencing difficulties with your Internet connection, please review the Minimum System Requirements section of this manual to ensure your computer meets those requirements. Next, go back over the installation procedures and ensure those steps were completed properly.
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California Amplifier, Inc. Installing CalAmp Monitor, continued Viper Modem User Guide Step Action Illustration 1. Shut down all programs, including anti-virus software programs, before installing the CalAmp Monitor software. 2. Insert the CalAmp Monitor Installation CD into the CD-ROM drive. 3. At the bottom left-hand corner of your screen, click Start > Run. In the Run window, enter e:\setup in the Open field (where “e” represents the CD drive). Use whatever letter that represents your CD drive.
California Amplifier, Inc. Installing CalAmp Monitor, continued Viper Modem User Guide Step Action Illustration 6. The License Agreement screen appears. Read the Licensing Agreement. Select the I Accept option, and click Next to continue. NOTE: If the License Agreement is not accepted, you cannot install the software. 7. The Viper Positioning screen appears. Read the screen for positioning the Viper Modem for optimum performance. Click Next to continue. 8. The Choose Install Folder screen appears.
California Amplifier, Inc. Installing CalAmp Monitor, continued Viper Modem User Guide Step Action 9. The Pre-Installation Summary screen appears. Review the contents for accuracy. Click Install to continue. 10. Illustration For your installation and computer, this screen may have different information than what is shown in the illustration. The Installing screen will display as the application files are loaded. 11 At the Install Complete screen, click Done to close the window. 12.
California Amplifier, Inc. Viper Modem User Guide To open the CalAmp Monitor software application, right-click on the icon of the Viper Modem in the toolbar tray of your computer. Select Maximize. Using CalAmp Monitor Ripwave Modem Icon 10:36 AM A window with icons and, provided your Modem is on, bar graphs, will pop up. Notice the bottom right corner of the window shows the Equipment Identification (EID) for your specific Viper Modem.
California Amplifier, Inc. Using CalAmp Monitor, continued Viper Modem User Guide The Signal Strength and Signal Quality are dynamic bar graphs that indicate how well your Modem is receiving signals from the Base Station. To increase the strength and quality of the signal, change the location of the Viper Modem. Try moving it closer to a window, to a higher location, away from other wireless devices (microwave ovens, cordless phones), and away from metal objects (shelves, file cabinets).
California Amplifier, Inc. Using CalAmp Monitor, continued Viper Modem User Guide To check connectivity to the Service Provider’s network, you will click the Advanced button on the CalAmp Monitor. The Advanced section of the window appears and displays all of the connections throughout the network. The names of the network component will vary with each Operator’s network. Note that if the connection between the Viper Modem and the Base Station is down, the Advanced button will be disabled (grayed out).
California Amplifier, Inc. Uninstalling CalAmp Monitor Viper Modem User Guide If for some reason you need to uninstall the CalAmp Monitor software, e.g., to upgrade your Operating System software, follow the procedure below. Step Action 1. On your computer screen lower left corner, click on Start > Programs > CalAmp CalAmp Monitor > Uninstall CalAmp Monitor. The InstallAnywhere Uninstaller screen appears. Click Uninstall. Part #132440 March 6, 2003 Rev A 2.
California Amplifier, Inc. Installing & Charging the Battery Viper Modem User Guide The battery pack is an option and is not included with the unit. To order a battery for the Viper Modem, contact your Service Provider or the vendor from whom you purchased the Modem. The battery pack is installed in the bottom of the Viper Modem. To install and charge or remove the battery pack, follow the steps based on your model.
California Amplifier, Inc. Care & Maintenance Part #132440 March 6, 2003 Rev A Viper Modem User Guide The Viper Modem is designed to give years of trouble-free service. To ensure operation, read the following care and maintenance instructions. Keep the Modem free of dust and moisture. If the Modem gets wet, use a towel to dry it immediately. Handle the Modem gently. Dropping it or mishandling it can cause damage to the plastic shell or the electronic circuitry.
