Specifications

20 Gear Drive, Plymouth Industrial Park, Terryville, CT 06786 page: 2
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3401 Manual
Point I/O Stepper Module
Revision 2.0
General Information
Important User Information
The products and application data described in this manual are useful in a wide variety of different
applications. Therefore, the user and others responsible for applying these products described herein are
responsible for determining the acceptability for each application. While efforts have been made to
provide accurate information within this manual, AMCI assumes no responsibility for the application or
the completeness of the information contained herein. Throughout this manual the following two notices
are used to highlight important points.
WARNINGS tell you when people may be hurt or equipment may be damaged if the procedure is not
followed properly.
CAUTIONS tell you when equipment may be damaged if the procedure is not followed properly. No
patent liability is assumed by AMCI, with respect to use of information, circuits, equipment, or software
described in this manual. The information contained within this manual is subject to change without
notice. UNDER NO CIRCUMSTANCES WILL ADVANCED MICRO CONTROLS, INC. BE
RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES, INCLUDING INDIRECT OR
CONSEQUENTIAL DAMAGES OR LOSSES, ARISING FROM THE USE OF ANY INFORMATION
CONTAINED WITHIN THIS MANUAL, OR THE USE OF ANY PRODUCTS OR SERVICES
REFERENCED HEREIN.
Standard Warranty
ADVANCED MICRO CONTROLS, INC. warrants that all equipment manufactured by it will be free
from defects, under normal use, in materials and workmanship for a period of [18] months. Within this
warranty period, AMCI shall, at its option, repair or replace, free of charge, any equipment covered by
this warranty which is returned, shipping charges prepaid, within 18 months from date of invoice, and
which upon examination proves to be defective in material or workmanship and not caused by accident,
misuse, neglect, alteration, improper installation or improper testing. The provisions of the “STANDARD
WARRANTY” are the sole obligations of AMCI and excludes all other warranties expressed or implied.
In no event shall AMCI be liable for incidental or consequential damages or for delay in performance of
this warranty.
Returns Policy
All equipment being returned to AMCI for repair or replacement, regardless of warranty status, must have
a Return Merchandise Authorization number issued by AMCI. Call [phone] with the model and
serial numbers along with a description of the problem. A “RMA” number will be issued. Equipment
must be shipped to AMCI with transportation charges prepaid. Title and risk of loss or damage remains
with the customer until shipment is received by AMCI.
24 Hour Technical Support Number
Technical Support, in the form of documents, FAQs, and sample programs, is available from our website,
www.amci.com. 24 Hour technical support is also available on this product. For technical support, call
[phone]. Your call will be answered by the factory during regular business hours, Monday
through Friday, 8AM - 5PM EST. During non-business hours, an automated system will ask you to leave
a detailed message and the telephone number that you can be reached at. The system will page an
engineer on call. Please have your product model number and a description of the problem ready before
you call.