Troubleshooting guide

Console Diagnostic Mode
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Check Console Reception
Enter Setup Mode by pressing and releasing 2ND and pressing SETUP. Keep pressing DONE
until the “Receiving From...”screen displays. (See “Screen 5: Active Transmitters” on page 8
for more information.) Wait a few minutes while the console lists all the stations transmitting
within range. If the console does not detect your transmitter, check the following:
Adjust the console antenna so that it is vertical and in line-of-sight the Vantage Vue ISS
antenna.
Note: The Vantage Vue ISS antenna cannot be adjusted. Ensure that the console antenna is
vertical.
Check the ISS and transmitter ID numbers. See“Screen 6: Configuring Transmitter IDs”
on page 9.
Try reducing or increasing the distance between the ISS and the console. They should be
at least 10 feet (3 meters) apart. Maximum range is 1000’ (300 m) line-of-sight.
Refer to the ISS Installation Manual for instructions on how to check the station for potential
transmission problems.
Console Diagnostic Mode
In addition to logging weather data, the console continuously monitors the station’s radio
reception. You may find this information very helpful, especially when you are choosing
locations for your console and ISS.
The Console Diagnostics Mode consists of two screens: the Statistical Diagnostic Screen and
the Reception Diagnostic Screen.
Note: Radio transmission data used by the diagnostic screens clears each day at midnight, except
for % Good Packet graph data. Diagnostic screens are also cleared if you change your ID or
go into the Setup Mode.
Diagnostic Screen Commands
Press and hold TEMP, then press HUM to display the Statistical Diagnostic screen.
Press 2ND and then press CHILL to toggle between the Statistical and Reception
Diagnostic screens.
Press DONE to exit the diagnostic screens.
A degree (
°) sign displays to the right of the last digit in Value 3 (in the area of the
compass rose, see illustration on next page) of the Reception Diagnostic screen (screen 2)
to differentiate which screen is currently displayed.