Highland Series Owner’s Manual Olympia • Cumberland® • Aventine®• San Gabriel TM
WELCOME Watkins Manufacturing Corporation congratulates you on your decision to enjoy the finest spa available... Welcome to the growing family of Caldera® Spa owners. Owner’s Manual This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you take some time to carefully review all sections. Please keep this manual available for reference.
TABLE OF CONTENTS SAFETY INSTRUCTIONS • Important Safety Instructions............................................... 1 • Important Spa Instructions................................................... 3 INSTALLATION • Site Preparation.................................................................... 3 • Outdoor and Patio Installation............................................. 4 • Deck Installation................................................................... 4 • Indoor/Basement Installation.........
SAFETY INFORMATION IMPORTANT SAFETY INSTRUCTIONS Read and follow all instructions Avoiding The risk to children Danger: • RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at all times. Warning: • To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
SAFETY INFORMATION DANGER: RISK OF ELECTRICAL SHOCK • Install spa at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet of a metal surface if each metal surface is permanently connected by a minimum No. 10 AWG solid copper conductor attached to the wire ground connector on the terminal box that is provided for this purpose if in accordance with National Electrical Code ANSI/NMFPA70-1993.
SAFETY INFORMATION To reduce the risk of injury: • The water in the spa should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for a healthy adult. Lower water temperatures are recommended for extended use (exceeding 10 minutes) and for young children. Extended use can cause hyperthermia. • Pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C). Failure to do so may result in permanent injury to your baby.
INSTALLATION Deck Installation To be certain your deck can support your spa, you must know the deck’s maximum load capacity. Consult a qualified building contractor or structural engineer. To find the weight of your spa, its contents and occupants, refer to the Spa Specifications chart on the back cover. This weight per square foot must not exceed the structure’s rated capacity, or serious structural damage could result.
ELECTRICAL INSTALLATION SELECTING THE VOLTAGE FOR YOUR SPA The Cumberland ®, Aventine ®, and San Gabriel™ spas are designed to operate at either 115 or 230 volts, 60 Hz, while the Olympia spa model requires a dedicated 230 volt power supply. When the spa is connected to 115 volts, the heater will provide approximately 1000 watts of heat only when the pump is operating in LOW speed and the thermostat is calling for heat (NOTE: The heater does not operate when the pump is on high speed).
ELECTRICAL INSTALLATION 230 Volt Wiring Instructions NOTE: The subpanel must be placed within 100 feet of the main electrical service panel, and between 5 and 50 feet away from the spa. All electrical connections must be made in accordance with the wiring information contained in this manual and on the back of the field wiring access panel of the control box. Refer to the wiring diagram below. 1.
START-UP AND REFILL PROCEDURES Your Caldera ® spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. A small amount of water may have remained in the plumbing after testing and, as a result, may have spotted the spa shell or the spa siding prior to delivery. Before filling the spa, wipe the spa shell clean with a soft rag. The following instructions must be read and followed exactly to ensure a successful start-up or refill.
SPA FEATURES 1 10 8 OLYMPIA 10 9 8 9 1. Air control 2. Spa-side control panel 7 6 1 4. Temperature sensor 5. Spa light 6 6 3. Filter compartment 6. Drain/suction fitting 8 7. Outlet for optional ozone 5 8. AdaptaFlo jets TM 9 12 8 10 9 9. Euro Directional jets 10. Pillow 11. Waterfall valve 3 4 12. Waterfall feature 11 13 13. SPA FROG ® 2 1 1 CUMBERLAND ® 11 7 7 1. Air control 2. Spa-side control panel 3. Spa light 4. Filter compartment 9 7 5. Temperature sensor 6.
SPA FEATURES sAN gABRIEL™ 8 1. Air control 9 9 8 2. Spa-side control panel 3. Filter compartment 4. Temperature sensor 9 8 7 9 5. Spa light 6. Drain/suction fitting 6 7. Outlet for optional ozone 8. AdaptaFlo jets 8 TM 9. Euro Directional jets 8 9 10 3 10. Pillow 4 11. SPA FROG® 5 11 1 1 2 aventine® 1 13 1. Air control 6 11 2. Spa-side control panel 6 8 8 3. Spa light 7 4. Filter compartment 5. Temperature sensor 6. Euro Directional jets 10 7.
JET MENUS OLYMPIA Left Pump Jet System Right Pump Jet System • 8 Euro Jets in back left • 1 AdaptaFloTM Jet in back center • 2 AdaptaFlo Jets and 4 Euro Jets in back right • • • • • 2 AdaptaFlo Jets in center left 3 AdaptaFlo Jets in front left 2 Euro Jets in front left 6 Euro Jets in front right Waterfall CUMBERLAND® Jet System 1 Jet System 2 • 2 AdaptaFlo Jets in back right • 8 Euro Jets in front left • 2 AdaptaFlo Jets in back center • 2 AdaptaFlo Jets in center left • 4 Euro Jets in center rig
JET MENUS SAN GABRIEL TM Jet System • • • • • • • • 1 AdaptaFlo Jet in back left 2 Euro Jets in back center 1 AdaptaFlo Jet and 2 Euro Jets in back right 1 AdaptaFlo Jet and 2 Euro Jets in center left 2 Euro Jets in center 1 AdaptaFlo Jet in center right 6 Euro Jets in front left 1 AdaptaFlo Jet in front right TM AVENTINE® Jet System • • • • • • 11 2 Euro Jets in back left 3 AdaptaFlo Jets in back left 2 Euro-Pulse Jets in arm rests 4 Euro Jets in back right 2 AdaptaFlo Jets in back right 1 AdaptaF
OPERATING INSTRUCTIONS Spa-sidE control operation Your spa-side control panel consists of an LED display and convenient touch pads that allow you to set the water temperature and adjust the skim/filter cycle settings, as well as control the hydrotherapy jets, and light from spa-side. Jets Button Display Temperature Up LED display The LED display on your spa-side control panel continually shows the spa’s actual water temperature. In certain situations, it will also display other messages.
OPERATING INSTRUCTIONS LOCK FEATURES The locking features, TEMPERATURE LOCK and SPA LOCK, are enabled from the control panel by a specific combination of buttons. Once enabled, a lock will remain active until the specific button combination is applied to disable the lock. Even if power is disconnected from the spa and soon thereafter reapplied (such as a power outage), the lock will remain in place. SPA LOCK To activate the Spa Lock feature, press “SET” button.
OPERATING INSTRUCTIONS HYDRO JETS AdaptaFlo Jets – The larger jets in your spa allow you to re-direct the jet stream by changing the position of the nozzle. TM You can also regulate the force of the massage by rotating the jet face clockwise to reduce the force or counter-clockwise to increase the force. Notice that turning off the flow to some jets increases the flow to the other jets. To avoid damage to your spa’s plumbing and components, do not turn off more than half of these jets at the same time.
WATER QUALITY AND MAINTENANCE Pathogen: A microorganism such as bacterium that cause disease. pH: The measure of the spa water’s acidity and alkalinity. The recommended pH for the spa water is 7.2 to 7.8. Below 7.0 (considered neutral), the spa water is too acidic and can damage the heating system. Above 7.8, the water is too alkaline and can result in cloudy water, and scale formation on the shell and heater.
WATER QUALITY AND MAINTENANCE How To Add Chemicals To The SPA Water IMPORTANT: All spa water chemicals (other than SPA FROG cartridges), including MPS Plus (shock), chlorine, granulated pH increaser or decreaser, granulated total alkalinity increaser, calcium hardness increaser, liquid stain and scale inhibitor, and liquid de-foamer must always be added directly into or in front of the filter compartment while a jet pump is running, and it must run for a minimum of ten minutes.
WATER QUALITY AND MAINTENANCE D. If the pH level is too high, the following may result: • The sanitizer is less effective. • Scale will form on the spa shell surface and the equipment. • The water may become cloudy. • The filter cartridge pores may become obstructed. If the pH is too high, it can be decreased by adding sodium bisulfate (pH/Alkalinity Down) to the spa water NOTE: After adding sodium hydrogen carbonate or sodium bisulfate, before testing the water for pH.
WATER QUALITY AND MAINTENANCE Spa Frog® WATER CARE SYSTEM (The spa frog MINERAL Cartridge is not approved For use in canada.) The SPA FROG Water Care system is comprised of the following products: The Spa Frog mineral cartridge that introduces minerals into the spa water, inhibiting bacteria growth. When combined with Monarch ® MPS Plus, it oxidizes particulates in the spa water.
WATER QUALITY AND MAINTENANCE C. Maintaining the proper level of bromine during use is extremely important. D. If the bromine level is too low, bacteria and viruses can grow rapidly in the warm water. E. If the bromine level is too high, the water can cause discomfort to the user’s eyes, lungs and skin. Simply allow some time to pass in order for the bromine to dissipate. F. When the bromine level is within the recommended range, the spa is ready to be enjoyed.
WATER QUALITY AND MAINTENANCE WATKINS ® water treatment guide At spa startup or refill Follow spa Start-Up and Refill Procedures. Prior to each use Add one (1) tablespoon Monarch® MPS Plus (monopersulfate)* per 250 gallons (Test before adding any chemicals; do not add any chemicals if proper or higher levels are found.) Once a week Add three (3) tablespoons Monarch MPS Plus (monopersulfate)* per 250 gallons Every four months Drain spa, replace mineral cartridge, and refill your spa.
WATER QUALITY AND MAINTENANCE The Monarch ® ozone system is practically maintenance-free because it is located within the spa’s equipment compartment. If bubbles are appearing at the spa’s heater return, but the water is not as clear as usual, then the operation of the ozone generator should be checked by your dealer. WARNING: Contact your dealer if your spa requires troubleshooting beyond the scope of this manual. Monarch ozone systems should only be serviced by a qualified technician.
WATER QUALITY AND MAINTENANCE Chlorine does not have an odor. The second is Chloramine, which is residue from chlorine already expended. Chloramines have a strong chlorine odor. The smell from Chloramines can be eliminated by “shocking” the water. If you smell chlorine in the water, your spa is reminding you to add a shock treatment.
MAINTENANCE Floating Weir Floating Weir Basket Basket Adaptor (Optional) Filter Filter Standpipe Olympia and Cumberland® Filter System Aventine® and San GabrielTM Filter System FILTER MAINTENANCE At least once a week, check and clean the skimmer basket and weir to ensure proper filter flow. Remove leaves, foreign matter, and debris. It is very important to keep your spa filter cartridge clean and free of particles to ensure proper water flow.
MAINTENANCE 3. 4. 5. To reinstall the spa pillow, carefully bend the pillow slightly to allow one of the pillow retainers to slip into the recess in the back of the pillow. Keeping the pillow slightly bent, slide the other pillow retainer into the recess in the back of the pillow. After all the pillow retainers are in place, press the pillow down into the recess in the spa shell.
MAINTENANCE ECOTECH Spa Cabinet ® (Standard ON OLYMPIA, CUMBERLAND® and AVENTINE ®) The EcoTech cabinet consists of rigid polymers that combine the durability of plastic, with the beauty of wood. EcoTech won’t crack, peel, blister, or delaminate even after prolonged exposure to the elements. Cleaning your EcoTech cabinet is as easy as spraying the cabinet with a mild soap and water solution to remove any stains and residue.
MAINTENANCE 3. Using the shop vac, remove the water starting with the jets at the top and moving to the ones at the bottom of the spa. NOTE: When removing the water from jet openings, you may notice suction coming from another jet. With the help of a second person, block off any suction from the other jet using a large rag or cloth. This will help pull out the water that is trapped deep inside the main line. 4. Thoroughly dry the spa shell with a clean towel. 5.
SPA TROUBLESHOOTING If your spa doesn’t seem to be working the way you believe it should, please review the “start-up” and “operation” instructions in this manual. If this doesn’t help you correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your Caldera® dealer. general operation troubleshooting guide Problem Probable causes Entire spa is inoperative.
Watkins Manufacturing Corporation (“Watkins”) warrants to the original consumer purchaser (“you”) the following about your new Olympia or Cumberland spa, when purchased from an authorized dealer/service provider (“dealer”). 5 YEAR NO LEAK SHELL WARRANTY Watkins warrants against water loss due to defects in the spa shell for five years. 2 YEAR SHELL SURFACE WARRANTY Watkins warrants the acrylic surface material of the Olympia & Cumberland spa to be free from defects in material and workmanship for two years.
Watkins Manufacturing Corporation (“Watkins”) warrants to the original consumer purchaser (“you”) the following about your new Aventine or San Gabriel spa, when purchased from an authorized dealer/service provider (“dealer”). 3 YEAR NO LEAK SHELL WARRANTY Watkins warrants against water loss due to defects in the spa shell for three years.
NOTES 30
NOTES 31
x De ad we igh t* Ele Re ctric qu al ire me nts Fil led we igh t* Dr yw eig ht Wa ca ter pa city Eff filte ectiv ra e rea He (W ater att s) Fo dim otpri en nt sio ns He igh t Highland Series Spa specifications Olympia 7'0" x 7'0" Cumberland® 6'6" x 6'6" 36" 50 square feet 1,000 or 4,000 280 gallons 570 lbs. 3,594 lbs. 80 lbs.
