Owner`s manual

ManualsBrandsCalderaSpas ManualsHome building and DecorTahitian

SPA TROUBLESHOOTING

If your spa doesn’t seem to be working the way you believe it should, please review the “start-up” and “operation” instructions in this manual. If this doesn’t help you

correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your Caldera

dealer.

Priming the pumps:Upon filling or refilling the spa, if a pump is operating and water is not flowing from any of its jets, the pump may not be

properly primed. To correct, refer to the Overhead View and perform the following procedures:

• Turn off power to the spa at the breaker and remove the equipment compartment door.

• Loosen the union on the top of the pump to allow the air to escape. When water is present, hand-tighten the union.

• Turn power back on, activate the pump and check to make sure union is tight enough to keep it from leaking.

GENERAL OPERATION TROUBLESHOOTING GUIDE

Problem Probable causes Solutions

Entire spa is inoperative

Jets weak or surging

All lights inoperative

Single light inoperative

Flashing “TEMP” on main

control panel

Four flashing lines on the

main control panel

Spa not heating properly

Pump motor will not function

Noisy pump or motor

Pump motor runs, but low or

no water/jet pressure

Diverter valves are difficult

to turn

• Power failure

• GFCI tripped

• Heater high limited thermostat tripped

• Spa Lock activated

• Spa water level too low

• Filter clogged

• Air valves are closed

• Spa lock activated

• Light wiring to control box faulty or interface

is faulty

• Light wiring faulty

• Main light assembly is faulty

• Light wiring not attached to fiber optic harness

• Dirty Filter

• Low water level

• Pressure switch problem

• Temperature sensor problem

• Heater high limit thermostat tripped

• Temperature set too low

• Spa cover improperly positioned

• Dirty Filter

• Summer Timer On

• Motor overload condition

• Control switch failure if jet symbol does not

come on.

• Low water level

• Air control valve closed or blocked

• Low water level

• Dirty filter cartridge

• Jet blocked

• Clogged suction or skimmer basket

• Sand or grit inside valves

• Check power source

• Reset GFCI; call for service if it will not reset.

• Disconnect power for at least thirty seconds to reset heater high limit. If it

will not reset, check for clogged filters. If tripping continues, call for service.

• Deactivate spa lock

• Add water

• Clean filter

• Open air valves

• Deactivate spa lock

• Call for service

• Remove panel, reattach the LED light to the fiber optic harness

• Clean filter

• See Start Up Section In Owner’s Manual

• Disconnect power for at least thirty seconds. If flashing continues after

power up, call for service

• Disconnect power for at least thirty seconds to reset heater high limit. If it

will not reset, check for clogged filter. If tripping continues, call for service

• Set control panel to a higher temperature.

• Align spa cover

• Clean filter

• Turn summer timer mode to off position

• Let cool for one hour. Motor overload will reset automatically. If Problem

persists, contact your Caldera dealer

• Disconnect spa and contact your Caldera dealer

• Add water to normal level (1 inch above highest jet)

• Open or clean air valve

• Add water to normal level (1 inch above highest jet)

• Clean filter cartridge

• Remove jet face eyeball and clean orifice

• Clean suction cover or skimmer basket

• Clean and lubricate valve per diverter valve maintenance instructions