Use and Care Guide

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Odyssey Flooring Care & Maintenance
Care & Maintenance
Frequently Asked Questions
How do I fix a scratch on my finish?
If the scratch is white, the finish has not been compromised and is repairable. Simply spot cleaning the floor with
WOCA Natural Soap Spray, should eliminate these blemishes. Often the damage becomes less obvious. For scratches
that cannot be buffed out, use a CALI Hardwoods touch-up marker.
The wood veneer was damaged through the finish. Can it be repaired?
If you have a minor chip or slight damage, this may be minimized using a CALI Hardwoods touch-up marker and/or
Fil-Stik. CALI Fil-Stiks are wood fill products that work great to reduce the appearance of deeper blemishes. In most
cases, more than one shade may be appropriate. If the damage is severe enough, board replacement is typically the
best option.
How can I remove a stain?
When removing stains from any wood floor, always begin at the outer edge of the stain and work toward the middle.
Can I refinish my CALI Flooring?
Major modifications are not recommended and are never a guaranteed solution; all repairs are unique. Nevertheless,
it is possible to refinish or recoat the 1 time. Always seek assistance from an NWFA Certified Installer, and always test
on a sample plank before you proceed. Refinished or recoated floors are not covered under warranty.
Occasional Flooring Noise
Floor noise is normal and will vary from one installation type to the next. Occasional noise is due to structural
movement and may relate to sub-floor type, flatness, deflection, and/or related to the fasteners, changes in
environmental conditions, relative humidity and the amount of topside pressure applied to the flooring. For these
reasons floor noise is not considered a product or manufacturer defect.