Warranty Guide

Cali Bamboo LLC
Limited Residential Flooring Warranty
Cali Vinyl
®
Longboards
™
www.CaliFloors.com | 6675 Mesa Ridge Rd, San Diego, CA 92121 | [phone]
LONGBOARDS
TM
Note: For the most up-to-date warranty information, please visit www.CaliFloors.com
Warranty Conditions and Term
This limited warranty is given to (a) the original purchaser (the “Original Purchaser”) of the Flooring
(defined below) from a Cali Bamboo retailer or dealer, and, (b) if the Original Purchaser is not the owner
of the Residential Building (Residential Building shall refer to a single-family residential home) in which
the Flooring is installed, to the owner of the Residential Building at the time of installation (the “Original
Owner”) (the Original Purchaser and the Original Owner of the Flooring subject to this limited warranty are
referred to as the “Warranty Holder”). Cali Bamboo LLC (“Cali Bamboo”) warrants that its Cali Vinyl®
Longboards™ floors, excluding moldings and/or accessories (the “Flooring”), during the applicable
warranty periods set forth in subsections 1) through 3) below (each, a “Warranty Period”), will comply
with the following:
1) The Flooring shall be free of manufacturing or material defects caused by improper milling or
coating (“Manufacturing Defects”) under normal use for a period beginning on the date of
purchase by the Original Purchaser (the “Purchase Date”) and ending on the earlier of (a) one
year from the Purchase Date, and (b) the date on which the Flooring is installed (the “Installation
Date”);
2) The Flooring will not delaminate for a period beginning on the Purchase Date and ending on the
earlier of (a) 50 years from the Purchase Date under normal traffic and usage conditions, and (b)
the date on which the Residential Building in which the Flooring is installed is sold by the Original
Owner.
3) Under normal traffic and usage conditions, the surface finish will not wear through and will continue
to protect the decorative film layer from becoming damaged and/or altered for a period beginning
on the Purchase Date and ending on the earlier of (a) 50 years from the Purchase Date, and (b) the
date on which the Residential Building in which the Flooring is installed is sold by Original Owner.
This limited warranty does not cover Flooring donated, purchased on clearance center, or at auction.
Warranty Scope
This limited warranty is not transferable by the Warranty Holder to any other party, including but not limited
to a subsequent purchaser of the Residential Building in which the Flooring is installed.
If a valid warranty claim is received by Cali Bamboo within the applicable Warranty Period, Cali Bamboo
will supply new materials of similar grade for repair or replacement of affected areas. Labor costs, including
any expenses associated with installation and removal of defective Flooring, are not covered by this limited
warranty. To the extent permitted by law, these are the sole and exclusive remedies of the Warranty Holder
in the event of a Manufacturing Defect or other warranty claim.
How to Obtain Warranty Service
The Warranty Holder must inspect the Flooring for Manufacturing Defects caused by improper milling,
grading, staining and coating, and report any such defects to Cali Bamboo, prior to installation of the
Flooring. To obtain warranty service, the Warranty Holder must contact Cali Bamboo’s Customer
Experience Department: [e-mail]/ 888-788-2254. Warranty claims must be