Instructions

No. 8
Trouble shooting
Possible reasons that device can not be added
1) Please check whether device is powered on.
2) Smartphone could not connect to WiFi
3) The device is in the state to be configured. Before the configuration, let the device
enter the state to be configured. And EZ and AP mode, the status can not be
confused.
4) Attention: every time the device is to be added, you need to reset the device to let it
enter the Wi-Fi configuration state.
Check router:
5) When adding a device, check whether Wi-Fi password is correct.
6) If the home router is a dual band router, chose 2.4G network to add a device.
7) Wireless router settings: encryption mode to be set to WPA2-PSK type, authentication
type AES, or encryption and authentication types are automatic. Wireless mode
cannot be 11n only.
8) To ensure good Wi-Fi signal, the distance between the device and the router shall not
be too far.
9) Whether the number of access equipment has reached the upper limit of the router ,
may try to turn off Wi-Fi function of some device for configuration.
10) Router to open the wireless MAC address filtering, it should first remove the device
out of the router MAC filter list, to ensure that the router does not prohibit the
device network.
Index:
No. 1 Caliber Smart
Home app
No. 2 Register / Login
No. 3 Add device(‘s)
• EZ-mode
• AP-mode
No. 4 Control device
No. 5 Profile
No. 6 Scene’s &
Automation
No. 7 Voice control
No. 8 Trouble shooting
No. 9 Privacy policy