User manual

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consuming and a logistical challenge. All map feedback form our
Caliber customers submitted via e-mail will also be passed on to
our digital map suppliers, who will then in many cases, physically
visit the location to understand and correct the situation.
What if I can’t find an address? Answer – Please make sure
you have correctly spelled your entry. If you do not know how an
address is spelled correctly, simply enter the parts of the address,
you know for sure (e.g. “Times”, “New York” for Times Square in
New York City). Then browse in the result list and look for the
address. Also, make sure that the city in which you are looking for
an address is correct. Sometimes the official postal address
differs from the address you are looking for. In that case, search
for an address nearby that you know of and browse on the map. If
you find the address on the map but you can not find it while
searching for it, please let us know via support@sphereteq.com
What is WAAS? Answer – WAAS stands for the "Wide Area
Augmentation System" ; it is an FAA-funded project designed to
improve the overall accuracy and integrity of GPS signals for
flying in instrument meteorological conditions, primarily during the
approach and landing phases of flight. It is a space-based system
that broadcasts integrity information and correction data as
determined by ground reference stations. At this time, the system
is still in the development stage. The goal is to provide reliable
signals with an accuracy of seven meters (21-22 ft), both
horizontally and vertically, 95+% of the time. Current tests show
the actual accuracy to be on the order of 2-3 meters. See
http://gps.faa.gov/Programs/WAAS/waas.htm for more
information.
If required, how do I arrange to get my Caliber unit repaired
in the USA or Canada? Answer – In order to get your Caliber
unit serviced, please contact our technical support department at:
E-Mail support@sphereteq.com
Phone: 949.480.1128
Caliber's technical support department is available M-F, 8:00-5:00,
Pacific Time (except holidays).
When calling technical support, please have available the serial
number of the unit, the return shipping address, and a daytime
telephone number. A Product Support Specialist will provide you
with a Return Material Authorization tracking number (RMA#) and
shipping instructions.
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Please note: Caliber recommends that return items are shipped
through a carrier that offers shipment tracking as well as shipping
insurance. So that it is completely protected in the event that the
shipment is lost or damaged, please insure your unit for its
purchase price. If return items are not shipped through a carrier
that offers shipment tracking and the return items are not insured
for their full value, you will be responsible for any loss or damage
to the product during shipping.
Where can I get software updates? Answer – Please contact
us at support@sphereteq.com for information about software
updates.
If my questions are not answered in this manual, how do I
get in touch with your support department? Answer – Please
contact us at support@sphereteq.com or your retail store.