User's Manual

Chapter 7: Configuration
Configuring cnMaestroTM Connectivity
Page 7-214
Device Agent Logs
For debugging any onboarding issues please check the device agent logs by navigating to Logs-
>Device Agent Logs on the PMP device GUI as shown in Figure 143. In addition, a tech support
dump can for the PMP device can be obtained from cnMaestro™ by navigating to Monitor->Tools
menu after selecting the particular PMP device in the tree and clicking the tech support file icon.
This can be send to Cambium support for further troubleshooting.
Figure 143 Device Agent Logs
Monitoring Tools for PMP Devices on cnMaestro™
cnMaestro™ as of this release offers several debugging tools for PMP devices. Some examples
are:
 Pictorial view of network hierarchy
 Device status
 Tech support file
 Throughput
 Alarms
 Reboot
 Debug Logs
 Network connectivity – ping and DNS lookup