User's Guide Part 1

Contacting Motorola
phn-0896_009v003
Feb 2010
UNDER DEVELOPMENT
7
Region and country Support telephone number
Chile 800-225-288
Columbia 01-800-912-0557
Mexico 001-800-942-7721
Peru 0800-70-086
All other countries [phone]
Asia, Pacific and China:
Australia 800 457 439
Singapore 64 155 110
All other countries [phone]
Reporting problems
If any problems are encountered when installing or operating this equipment, follow
this procedure to investigate and report:
1. Search this document and the software release notes of supported releases.
2. Visit the Motorola website at http://ww.motorola.com/ptp.
3. Ask for assistance from the Motorola products supplier.
4. Gather information from affected units such as:
o The IP addresses and MAC addresses
o The software releases
o The configuration of software features
o Any available diagnostic downloads
5. Escalate the problem to Motorola as follows:
o Either: send e-mail to [e-mail]
o Or: call WiBB Technical Support.
For warranty assistance, contact the reseller or distributor.